Haven Status

Last Updated on 2026-05-13 by E12 Holdings

I have a problem with Haven

Are you having issues? Select the issue you are having below and provide feedback to Haven.

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9 User reports:
App has problems

User reports 9

9 Problems reported in the last 24 hours

Most reported problems

Connection

30.0%

Not working

30.0%

Account

10.0%

🔨🐞 Solved: verified fixes that worked!

Reported Issues:

Kamil:

Daily verse not updating

View
solution

Chris:

I can’t cancel my subscription

View
solution

📋 1 Reported Issues:

Kamil 2025-08-17

When i ask a question it never ansers

Showing 1-1 of 1 reported issues:

Have a Problem with Haven - Bible Chat? Report Issue

Common Haven Problems & Solutions. Troubleshooting Guide

Table of Contents:

Haven iPhone Issues and Solutions

Haven iOS app crashes, not working, errors
Haven iOS app network issues
Haven on iOS has black/white screen

Haven Android App Issues and Solutions

Haven has errors/crashing/not working
Haven server network connectivity issues
Haven has black screen

⚠️ Troubleshoot | Fix Now in One Click

Haven iPhone Issues and Solutions

How to fix Haven app crashes or not working on Iphone (iOS):

Close and restart the Haven app on iPhone
Update Haven app to the Latest Version for iOS
Uninstall and reinstall Haven iPhone app
Update your iPhone to the latest iOS version

Fix Haven on iPhone unable to connect to server/internet connection issues::

To resolve Haven network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Haven Android App Issues and Solutions

Fix Haven not working on Android, crashes, errors or is unresponsive:

Force Stop the Haven App
1. On android, goto Settings » Haven » click [Force Stop]

Update Haven to the latest version on PlayStore

Clear Haven App Cache and Data:
1. On android, goto Settings » Apps » Haven » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Haven.

Fix Haven unable to contact server/ Haven internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Haven » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Haven » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Haven

Contact Support

Verified email

Contact e-Mail: [email protected]

‼️ Outages Happening Right Now

Jun 02, 2026, 05:16 AM
a AndroidOS user from Portoviejo, Ecuador reported problems with Haven : Connection
Feb 21, 2026, 05:02 PM
a AndroidOS user from Vigo, Spain reported problems with Haven : Not working
Feb 11, 2026, 09:14 PM
a iOS user from Islington, United Kingdom reported problems with Haven : Connection
Jan 28, 2026, 02:57 PM
a Windows user from Maricopa, United States reported problems with Haven : Login
Nov 15, 2025, 06:54 PM
a iOS user from Chicago, United States reported problems with Haven : Account
Aug 17, 2025, 01:54 PM
a AndroidOS user from Poznan, Poland reported problems with Haven : Not working
Aug 17, 2025, 01:40 PM
a AndroidOS user from Poznan, Poland reported problems with Haven : Not working
Jul 10, 2025, 09:37 AM
a iOS user from Limassol, Cyprus reported problems with Haven : Screen
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