Contact ATOMOS Support
Company Name: Atomos Ltd.
About: Now your iPhone is a Ninja too! Turn your iPhone into an Apple ProRes HDR
Monitor recorder and streaming device with Ninja Phone. The only Pro Camera to
iPhone HDMI to USB-C video converter and co-processor.
ATOMOS Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Atomos Ltd.
Can I trust ATOMOS app?
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1 Most reported problems 😔💔
4K…
by Arsy Jenks
Be aware: even though they announced it, the Atomos Ninja Phone still does not support 4K. And there is no information about when to expect the firmware update that they announced a few weeks ago. If you’re looking for 4K functionality, I would recommend not buying one until it is confirmed. Also, the app experince is not the best. For example, when trying to access the recorded videos, it defaults to the proxy version rather than what was actually recorded—you have to manually change this. The settings are also not particularly clear. And obviously, file sizes are huge because there doesn’t appear to be adequate control on compression or formats. I may return mine and just get a Blackmagic 5” 12G instead.
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- If you are a ATOMOS - Ninja Phone customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using ATOMOS - Ninja Phone.
