Company Name: Topaz Labs, LLC
About: Topaz Labs leading AI models are used by millions of people including teams at
Google, Nasa, and Tesla to maximize the quality of over 1 billion photos and
videos.
With Gigapixel mobile, we've brought our cutting edge AI image
enhancement to the iPhone for the first time.
Listed below are our top recommendations on how to get in contact with Gigapixel AI Recover & Enhance. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Gigapixel AI Recover & Enhance. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
by Photoman60
Where do I start? Firstly, the fact that there is support for iOS, the iPhone-only interface is practically useless for an iPad Pro user like myself. While technically it “does” work on my iPads, the iPhone-only format is quite frankly useless, for me anyway.
Secondly, access to my images is very limiting. Now this seems to be a trend amongst third-party apps, not just Gigapixel. I rarely keep files on my Camera Roll or even use my device’s camera for serious shooting. I keep almost all of my images in the cloud (iCloud, Adobe) and edit from LR ‘Mobile’. I normally would send a photo from LR Mobile for additional editing via the Share function to another app, like Dehancer, Photomator, Radiant, Retouch, VSCO, Pixelmator, etc...why is this option not available for Gigapixel?
I hope to see an iPad-friendly version one day that offers the ability to work and interface with other editors like Lightroom. I’ll keep playing with it but unless these changes are implemented, it is useless for my needs.
by KingTaco619
I own the desktop version of Gigapixel and was looking forward to this release when Topaz sent me a link for a free version.
Unfortunately this app is a confusing mess. The UI appears to be moderately intuitive at first glance but nothing seems to work the way it should. Do I have credits? Do I get credits each day?Can I buy more? Do I have the pro version? I was under the impression I was getting 100 free credits by clicking the link they sent me but no luck, even after logging on with My Topaz credentials.
I don’t want to try the app and spend the few coins I appear to have. And until I know what the pay model is, I’ll just stick to the desktop version I have since thats already paid for and works.
Still waiting for this app to be released correctly.
by The Membership
I have a license for a previous version of the Mac app. I received an email from Topaz declaring, “You’re getting this for free!” So I’ve downloaded the iOS app, logged in with my regular Topaz Labs account, but the Pro features aren’t available to me. What exactly did I get for free? And when I tap all over, desperately trying to figure out how to try the Pro features, there’s no path to adding coins or jewels or whatever currency the app exists. Guess I won’t be adding this app to my list of cool image processing tools any time soon.
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