Contact Audien ion Pro

Contact Audien ion Pro Support


Company Name:

About: The Audien ion Pro app is meant to be used with your Audien ion Pro hearing aid.
The app provides hearing aid control through your mobile device, including the
selection of your hearing profile, adjusting volume, selecting environmental
modes, and managing noise reduction and transparency settings.


 
  2026-05-18

Audien ion Pro Customer Service 💢

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NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Audien Hearing



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Audien ion Pro Website

Privacy Policy: https://audienhearing.com/policies/privacy-policy

Developer: Audien Hearing





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3 Most reported problems 😔💔

1.9 out of 5

Streaming is awful

2025-03-13

by Ratche

The Bluetooth controls allow adjustments to the hearing aid settings. But, there are zero options to control phone calls and streaming. It’s just on. Every notification on your phone plays in the hearing aid. There is a constant “connected” or “disconnected” played as the connection picks up and drops between the phone and hearing aid. The hearing aids work fine, but the Bluetooth streaming and app are not well thought out or developed. Answering phone calls hands free would be great, but not if it comes with sounds for every phone notification or announcements on connections. Every notification also cuts off the hearing aid’s microphone, so your hearing is interrupted just before, during, and just after a notification or connection announcement.

Unstable Connection

2025-03-14

by Doubleblk

While I am happy with the OTC hearing aids, the AP is really horrible. Main problem is every time you launch the AP the hearing aids have to reconnect which takes time.
There should also be a hearing test option to help you set the volume and profile to best suit the users need.

Easy Setup

2025-03-15

by 8883ps

I thought Bluetooth would be a hassle to get setup, but the Ion Pro linked to my phone right away It was straightforward to use without confusing menus or directions. It was straightforward and quick. Streaming calls, music, and Tv audio is now effortless. This is the easiest hearing aid I've used!




Have a Problem with Audien ion Pro? Report Issue




Why should I report an Issue with Audien ion Pro?

  1. Pulling issues faced by users like you is a good way to draw attention of Audien ion Pro to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Audien ion Pro customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Audien ion Pro.


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