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Company Name: SpotHopper
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Spothop Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: info@rabbittransit.org
Website: 🌍 Visit Stop Hopper Website
Privacy Policy: https://www.rabbittransit.org/services/stophopper/privacy-policy/
Developer: Via Transportation Inc.
3 Most reported problems 😔💔
Not user friendly, no help, must use desktop- not able to use phone
by Bbottorff
This has been the most frustrating experience. I was sold on this company claiming to make my life easier, and that is not my experience. Not only is this not a user friendly platform, it is only accessible via DESKTOP. So I can’t upload photos from my phone, make adjustments from my phone, which as a BUSY restaurant owner would be so helpful, I have to stop what I’m doing and go sit at a desktop computer to solve the MANY problems, and incorrectly posted AI generated Social Media posts. On top of the lack of user friendliness, when you need assistance from a person, they aren’t very helpful. It’s like I have to learn everything about SPOTHOPPER. Which I didn’t realize and definitely don’t have time for. Please don’t fall for signing up for this. It’s a nightmare. Hopefully this gets an overhaul because potential is there, but WOW, I’m frustrated everyday because of this program
Not useful
by Sixsnids
This app isn’t useful for me at all. I have auto responses set up to answer inquiries. I don’t need to answer them on the go. What I would have liked and expected from the app is the ability to edit social media posts, update specials, add events, etc. To limit the app to just responding to inquiries makes it useless.
Really Poor Lacks Most Functions
by 2012(R)1200GS
The app has realistically no function that is useful to most business. You can read other reviews and notice the same issue. The web model works great on a computer but the app is a waste of a 5 second download.
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