Wall Genie Status

Last Updated on 2024-10-04 by rakTech LLC

I have a problem with Wall Genie

Are you having issues? Select the issue you are having below and provide feedback to Wall Genie.

Read all Solutions

Fix Now in One Click

User reports:
No current problems

User reports 0

Have a Problem with Wall Genie - AI Wallpaper? Report Issue

Common Wall Genie Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Wall Genie app on iOS and Android devices. Solve all Wall Genie app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Wall Genie iPhone Issues and Solutions

Wall Genie iOS app crashes, not working, errors
Wall Genie iOS app network issues
Wall Genie on iOS has black/white screen

Wall Genie Android App Issues and Solutions

Wall Genie has errors/crashing/not working
Wall Genie server network connectivity issues
Wall Genie has black screen

Wall Genie iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Wall Genie app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Wall Genie app crashes or not working on Iphone (iOS):

Close and restart the Wall Genie app on iPhone
Update Wall Genie app to the Latest Version for iOS
Uninstall and reinstall Wall Genie iPhone app
Update your iPhone to the latest iOS version

Fix Wall Genie on iPhone unable to connect to server/internet connection issues::

To resolve Wall Genie network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Wall Genie black/white screen (blank screen) on iPhone:

Follow the Wall Genie iOS app troubleshooting guide Here →

Wall Genie Android App Issues and Solutions

Fix Wall Genie not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Wall Genie app issues:

Force Stop the Wall Genie App
1. On android, goto "Settings" » click Wall Genie app. » click "Force Stop".

Update Wall Genie to the latest version on PlayStore

Clear Wall Genie App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Wall Genie app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Wall Genie.

Fix Wall Genie unable to contact server/ Wall Genie internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Wall Genie » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Wall Genie » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Wall Genie on android.

Solve Wall Genie black/white screens issue on Android:

Follow the Wall Genie android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at rakTech LLC, developers of Wall Genie.

About this app

Wall•Genie is a beautiful wallpaper generator made exclusively for iPhone. Create gorgeous wallpapers for your mobile devices in seconds with the power of AI. With a focus on safety and a delightful experience, Wall•Genie is the easiest way to create and share one-of-a-kind wallpapers. There are no ads, no identity tracking, and no sign-in required. *Downloading and generating wallpapers requires an active subscription. Unlike other wallpaper apps, Wall•Genie incorporates privacy as a first-class citizen. Free users can download every 7th community-uploaded wallpaper completely free. No strings attached. Browse community-made wallpapers and download your favorites. Pre-determined properties mean your results are safe and predictable, while also being unique and one-of-a-kind.