Contact Camp Gladiator Support

by BobRobApex

Update: I guess it's time to abandon the app for most functions like check-ins and leaderboard. Finally got TouchID to work for a couple days but now it's gone again and took away actually COUNTING my check-in with it. Leaderboard is blank again. Hope I can trust it to remember my CG Fit results and that it eventually counts my 12th check-in this camp to complete CG Fit.

Simplest way to check in to camp is still broken after several months, even after reporting the issue to CG. Am I the only one that uses this feature? Now I have to cancel out of the Touch ID prompt then tap in the PIN field then the phone number field to log in AND it's logging me out more frequently. Maybe they are trying to steer campers to logging in from the trainer's iPad instead by making it harder to use the app?

by Cg Member

The App does a good job at helping you find camps near you, however it does a terrible job of providing the details for the camps in a readable, usable fashion.
If the camp occurs on 3 or more days then the space allotted to show the camp days and times is truncated and you can't see the actual time the camp starts. E.g. the camp may be at 9:15, 9:30, 9:45, or 9:00 but you'll have no way of knowing because all you can see on the App is "9:" because the rest of the time is cut off.
Additionally, the camp rating system is garbage. 1) it's not anonymous which results in heavily positive skewed reviews and 2) you can't leave a review without explaining why- the App won't accept your star rating unless you add text or select from the preset options for what was good or bad with the trainer/workout.

by JennyK0457

The old app made checking in easy and right on the front page. It’s a lot harder to try and search for and check in now. Your check-in history is no longer available on the app you must do it from the desktop. I set check in goals by the month so not being able to easily count up where I’m at is a big let down. Lastly the old app allowed you to set up your workouts as a calendar meeting. This is a huge part of my consistency and making my workouts a priority especially with an ever changing work schedule. Hopefully they will come back with the old features that made the old CG app 5 Stars.