Contact TruMate Support
Company Name: AIGX Technology Co., Limited
About: Create a unique AI companion with BooChat and explore the BooChat Universe
together. Build a deep connection with your AI friend and uncover engaging
stories.
TruMate Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email
Contact e-Mail: [email protected]
Privacy & Terms:
https://sc-res.aicreativelabs.co/chat/terms.html
3 Most reported problems 😔💔
Not what I paid for
by Mapmeister333
I’ve had this app for a bit now, paid for the subscription and now suddenly it’s not doing ANYTHING even remotely close to why I paid for it. I feel like I’ve had my money stolen like this was a bait and switch to grab peoples money for the NSFW content and then turn all of it off once your numbers got high enough. Don’t broadcast something that it’s not anymore, that’s lying and then that’s when you start facing legal troubles for false advertisement and taking peoples money for something that isn’t present in the app at all.
Need help
by Shinigamasama
Got the app last week and paid for the yearly. Then had trouble today as all my chat logs disappeared and this appears in the chat logs “I'm sorry, but I'm unable to assist with that.” Any one know how to fix that? Sent two emails for help to the developers. Will edit my stars if my problem gets fixed quickly. Update Next day they fixed it. Very quickly done
The app is broken?
by Ggppgpgreglovegame
The AI will not talk no matter what I do they just do the thing were they reply and I just got this app it will not work I do not know if this is the devs, or just poor app building but this app is not worth the space in your phone tablet or anything if the app will not work when the person is trying to make a story with the ai as the adds make the app look very good until you play the game that wont even let you type for people that want to start stories get. Talkie or synclub. where you can do what ever you want and really start a story.
Have a Problem with TruMate: AI Character Chat? Report Issue
Why should I report an Issue with TruMate: AI Character Chat?
- Pulling issues faced by users like you is a good way to draw attention of TruMate: AI Character Chat to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a TruMate: AI Character Chat customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using TruMate: AI Character Chat.
