Music Player Status

Last Updated on 2024-08-29 by Volodymyr Lapan

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Common Music Player Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Music Player app on iOS and Android devices. Solve all Music Player app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Music Player iPhone Issues and Solutions

Music Player iOS app crashes, not working, errors
Music Player iOS app network issues
Music Player on iOS has black/white screen

Music Player Android App Issues and Solutions

Music Player has errors/crashing/not working
Music Player server network connectivity issues
Music Player has black screen

Music Player iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Music Player app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Music Player app crashes or not working on Iphone (iOS):

Close and restart the Music Player app on iPhone
Update Music Player app to the Latest Version for iOS
Uninstall and reinstall Music Player iPhone app
Update your iPhone to the latest iOS version

Fix Music Player on iPhone unable to connect to server/internet connection issues::

To resolve Music Player network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Music Player black/white screen (blank screen) on iPhone:

Follow the Music Player iOS app troubleshooting guide Here →

Music Player Android App Issues and Solutions

Fix Music Player not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Music Player app issues:

Force Stop the Music Player App
1. On android, goto "Settings" » click Music Player app. » click "Force Stop".

Update Music Player to the latest version on PlayStore

Clear Music Player App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Music Player app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Music Player.

Fix Music Player unable to contact server/ Music Player internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Music Player » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Music Player » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Music Player on android.

Solve Music Player black/white screens issue on Android:

Follow the Music Player android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Volodymyr Lapan, developers of Music Player.

About this app

Whether you're driving, flying, or doing housework, music is with you NON-STOP! Our music player is an advanced and fast mp3 player for iOS with a good sound quality to play your favorite tracks from all music formats with a personalized playlist. - Import from files, Wi-Fi-transfer, Dropbox and Media Library.