Brain Training Reviews

Every time I open BrainTraining , it automatically goes to the questions. After selecting my answers - AGAIN - it brings me to the place where I select my payment plans which HAVE ALREADY BEEN PAID FOR AND DEDUCTED FROM MY ACCOUNT.
I have tried the phone number and no one is ever available to take my call at that time. I have emailed the address given only to have my system tell me it is undeliverable.
Any hints on how I can either access the sign-in part of BrainTraining or get a refund?
Any help would be appreciated.

ALSO
you gave deducted another $49+ this month. In spite of being told that my account has been disconnected and I have removed BrainTraining .
Received email asking me how your company did with the above complaint. When I went to answer it, I was told the deadline had passed.

Beginning to wonder if this company is legit or if it’s a scam.

Please address this issue. This makes $100 that you have taken out of my account.

I was charged 3 different times from BrainTraining. Very difficult to find someone to talk to about this issue on BrainTraining . Was extremely difficult to find an email. I called the number listed and no one answered. I have been charged $66 on my card and have not received a refund. App doesn’t even work on my mac book. Extremely frustrated. Seems like a scam. Would like to talk to someone immediately

Application both doesn’t work as expected and it doesn’t show in the list of subscriptions in the Apple Store. I was being charged for it even though it was not a registered subscription. Held desk was only able to cancel subscription but didn’t refund any money. Beware of BrainTraining.

I’m bored! There are only 3 games, 1 not working. 1 is stuck on the same test and never gets harder. The other 1 is still the same after several months . These games can be had for free elsewhere.

I have sent feedback repeatedly but no replies.

Now they have my money, they do not care.

I played this game once or twice and then decided to delete it. It’s been three months and I am still getting charged for it! I deleted BrainTraining off my phone and still they charge me!

I paid for a year subscription and it has taken money out of my account every month for the last three months. The email for support does not work to try and get it canceled. Do not subscribe to BrainTraining.

Horrible app seems like scam and having trouble finding customer service email to cancel app I am still trying to cancel App per instructions. And, they change emails and never respond! Use at your own risk!!!!

I have a purchase on January 5 that is not showing up on my Apple subscription list!!! It has been IMPOSSIBLE to contact anyone & get some help!!! Don’t get BrainTraining!!!!!!

They purchase my credit card, but I am unable to access the apps.

I never agreed to a trial. I deleted BrainTraining immediately, as soon as I saw there was a fee. It repeatedly keep charging me

This company is fraudulently charging me $49.99 X 2 every month. It was only when I emailed them having discovered these charges, that they said it would refund $200+ in charges after cancellation.

Then they started up again now in December. I had to block my bank account until I receive new card.

Check your bank accounts- hopefully you don’t have the same issues.

I've used several brain game apps over the last 5 years. While the onboarding process is quite long for BrainTraining, I did not feel there was a significant benefit over other options.

I attempted to cancel my trial on October 11, 2024. Because there is no user account control feature I was forced to contact customer service. Customer Service response was received on October 14. When I replied to Customer Service on Oct 15, my account has already been charged.

I requested a refund AND CANCELATION of my account. The next email from Customer Service confirmed my cancellation request and indicated no refunds would be given.

Even though I attempted to cancel my free trial on my own Oct 11, 2024, a full 3 days prior to the auto renewal, I am still being charged.

It's impossible for me to recommend using BrainTraining when there are so many others that work as well AND HAVE MORE USER DRIVEN ACCOUNT CONTROL.

Moral of the story, don't sign up for apps that require you to contact their customer service team for cancellation or termination of account.

Didn’t understand directions.