Contact Arc Search Find it Faster Support
Company Name: The Browser Company of New York Inc.
About: Arc Search is the modern, fast, and AI-enabled mobile browsing experience
you’ve been waiting for.
KEY FEATURES
- Auto-up keyboard to start searching
with fewer taps
- Always-on ad, tracker, and banner blocking
- Browse for Me to
summarize many webpages at once and find answers faster
- Auto-archive inactive
tabs to keep things tidy
- Reader mode to minimize distractions
ABOUT ARC
SEARCH
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Arc Search Find it Faster Customer Service 💢
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Can I trust Arc Search Find it Faster app?
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3 Most reported problems 😔💔
Slimy first impression
by Orand
I like to ease into new apps, and give them greater prominence once they've proved themselves. But Arc Search uses manipulative practices in the onboarding screens to get you to commit to making Arc your default browser before you can even use the app. If you say not yet, they tell you that they're going to disable some of the most useful features until you make them the default. These features are in no way dependent on the browser being made the default, they're withholding them purely to manipulate your behavior. Ick. Deleting. Before even trying. And I was so eager to try it. But this flipped me 180 and it's unlikely to win me back now.
Please make at least four tabs Visible at the same time
by Mr. Chauncy
It’s necessary to allow users to browse taps and arrange them as a result at least four tabs could be visible on a screen at the same time,
It’s gonna get harder and harder for users to arrage and remember what tabs they opened before, as users continues to open more and more tabs.
I know arc is trying to make switching taps look much more like him switching between apps on iPhone, taps arranging and switching work differently on switching apps, the tabs contain more information really have to switch as quick as possible when taps are too many to locate efficiently.
In sometimes when users vent a lot of tabs and forgot some important taps. They opened the day before they woke up, so it really important to you Let the users know WHAT they open before IN A NEAT WAY and saves a lot of more time.
Because right now, switching between tabs in Arc is like finding some cards among 100 cards stacked together and those cards have no very visible signals for locating.
This like walking into a gallery with two rolls of paintings, arranged in a parallel way.
Decent browser, but B- ad blocking
by Ben52646
Very slick interface but the adblocker doesn’t compare to what I have enabled for Safari on iOS (via Wipr + AdGuard).
As an example clear all cookies/cache and then Google search any phrase. On the bottom of Google results page you will see a banner that says “Fast access to Google - Get the new Google widget - Get the app”. You can “X” out of this banner but it will reappear every so often, and it will reappear when you clear cookies/cache. On Safari for iOS I have this completely blocked.
If you want to get us nerds and techies to switch over, the ad blocker needs to be more robust. What you have is a great start though.
Have a Problem with Arc Search — Find it, Faster? Report Issue
Why should I report an Issue with Arc Search — Find it, Faster?
- Pulling issues faced by users like you is a good way to draw attention of Arc Search — Find it, Faster to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Arc Search — Find it, Faster customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Arc Search — Find it, Faster.
