Bump Status

Last Updated on 2024-11-01 by amo

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Common Bump Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Bump app on iOS and Android devices. Solve all Bump app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Bump iPhone Issues and Solutions

Bump iOS app crashes, not working, errors
Bump iOS app network issues
Bump on iOS has black/white screen

Bump Android App Issues and Solutions

Bump has errors/crashing/not working
Bump server network connectivity issues
Bump has black screen

Bump iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Bump app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Bump app crashes or not working on Iphone (iOS):

Close and restart the Bump app on iPhone
Update Bump app to the Latest Version for iOS
Uninstall and reinstall Bump iPhone app
Update your iPhone to the latest iOS version

Fix Bump on iPhone unable to connect to server/internet connection issues::

To resolve Bump network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Bump black/white screen (blank screen) on iPhone:

Follow the Bump iOS app troubleshooting guide Here →

Bump Android App Issues and Solutions

Fix Bump not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Bump app issues:

Force Stop the Bump App
1. On android, goto "Settings" » click Bump app. » click "Force Stop".

Update Bump to the latest version on PlayStore

Clear Bump App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Bump app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Bump.

Fix Bump unable to contact server/ Bump internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Bump » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Bump » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Bump on android.

Solve Bump black/white screens issue on Android:

Follow the Bump android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at amo, developers of Bump.

About this app

Brought to you by the original team behind location-sharing app Zenly. • See where your friends are right now, in real time. • Check their status, like how long they've been there and battery level. • Get directions to them in one tap or via your favorite ride-sharing apps. • Communicate on the go with super sends (show some love, knock to get their attention). Location by amo is Bump that puts your friends on the map — from checking in on your crew to making moves to meetup. Then enjoy the night without the stress of your battery running low — Location is the most battery-friendly location app ever built! On amo, your profile, friendships, feed, and settings are shared across the apps. Trying a new amo app takes no time at all as your info (and your friends! ) are already waiting for you.