Gemai app not working? crashes or has problems?

Gemai Status

Last Updated on 2024-09-25 by Photo Collage Maker Inc.

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Common Gemai Problems & Solutions. Troubleshooting Guide

Table of Contents:

Gemai iPhone Issues and Solutions

Gemai iOS app crashes, not working, errors
Gemai iOS app network issues
Gemai on iOS has black/white screen

Gemai Android App Issues and Solutions

Gemai has errors/crashing/not working
Gemai server network connectivity issues
Gemai has black screen

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Gemai iPhone Issues and Solutions

How to fix Gemai app crashes or not working on Iphone (iOS):

Close and restart the Gemai app on iPhone
Update Gemai app to the Latest Version for iOS
Uninstall and reinstall Gemai iPhone app
Update your iPhone to the latest iOS version

Fix Gemai on iPhone unable to connect to server/internet connection issues::

To resolve Gemai network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Gemai Android App Issues and Solutions

Fix Gemai not working on Android, crashes, errors or is unresponsive:

Force Stop the Gemai App
1. On android, goto Settings » Gemai » click [Force Stop]

Update Gemai to the latest version on PlayStore

Clear Gemai App Cache and Data:
1. On android, goto Settings » Apps » Gemai » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Gemai.

Fix Gemai unable to contact server/ Gemai internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Gemai » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Gemai » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Gemai

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