- Shop your favourite sneakers. Find your Grails.
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Calendar app. - Up to date Release Dates & Sneaker News. - Price guide and
interactive charts. - Set reminders, win Free Kicks & Social Share! The heart
Listed below are our top recommendations on how to get in contact with KicksOnFire - Shop Sneakers. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact KicksOnFire - Shop Sneakers. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
I’ve been using this app for years and had no problem with it till now. I purchased a pair of jordans size 6 because all of my jordans are a size 6. Once i got my package i tried on the shoes and they were a bit small on me so all i wanted to do was change the size to a 6.5. I checked on the app and both the sizes are the same price so i don’t see why it would be a problem. I contacted the help center and they said they don’t do exchanges and that all shoes are final which i wasn’t even informed about when i purchased my shoe. Which makes no sense because you can’t even try on the shoes before buying it because they only sell through the app. They also said that they would “see and ask” what i can do and i never got a response back after that. Absolutely dissatisfied with my first purchase from this app and the company. This is horrible business and don’t do everything that they can to help their customers. Do yourself a favor and don’t bother buying anything from this app and use other shoe apps that are way better such as grailed, stockx and goat. This app is very sketchy and sometimes they don’t even send you the shoes that you purchase or send you fake ones. Btw they also put in fake reviews to make them seem good.
I order two pairs of foamposites, the crimson for me and a pair of obsidian kicks for my girlfriend. Her sneakers were supposed to arrive before mine. My sneakers came quickly. The service was excellent. DHL said the information was received, I thought this was awesome. 12 days later and they still did not receive the package. I’m not in the business of giving away money. At this point I would much rather have my money back and shop somewhere more reliable. $258 for a pair of 6 1/2 female sneakers is a lot of money. If the product is nit in stock, don’t list it as being available. I could have spent my money on something else. It would not have been a problem if I was told about a delay or the item nit being in stock and offered the chance to pick something else of the same value for her. This will definitely be my last pair of sneakers from this application. The no return/no refund policy is convenient especially when you never receive you package. Now I have to get my girlfriend another gift because the original gift is God knows where.
Beside sneaker these ppl are crooks. And should be held accountable. I prepaid for a pair jordans on the first day kicks on fire put them available for preorder. Which was week before they even came out. The original price they sold them to me for was 308 dollars. And that my estimated delivery was from 15th to 19th A week later the shoes come out. I get no information on when my shoes would be sent. I contact company on the 17th. They said my shoes would be sent in a couple days. Two days later still nothing. Then they cancel my order. But they are still selling the shoes on the site. So when I ask what happen. Trying find information. They couldnt tell me anything. But tell me im welcome purchase them again. But this the shoe prices went up almost 100 dollars. And they would not adjust the price. Even though I purchased the shoes a week early for 308. They are unprofessional. I will shop here again. They ruined my experience. And I missed the release of the shoes I really wanted.
By Elaine J Diggs
Apr 10 2021
I order a pair of shoes on Feb 8th from Hype Kicks wear. Are you the same company. Please respond. The order #19169 for YS Blue Chill US7 for 69.99. I am very frustrated and sad that I haven't heard anything from anybody. Can you help me.
By Jon Urciuoli
Mar 22 2021
I ordered some retro 5 they have not showed up after 2 months I think I got ripped off what can I do to get my money kicks on fire is a scam how can they do this to people and get away with it
By Frank Romeo
Mar 18 2021
NEVER AGAIN WILL I ORDER FROM THIS PLACE!! SHOULD OF LISTENED TO ALL THE BAD REVIEWS THAT THEY RECEIVED BUT I THOUGHT NO I WILL GIVE IT A SHOT AND LOOK WERE IT GOT ME WITH NO SNEAKERS
By Sidney Middleton
Feb 24 2021
I order going on 3 weeks and haven't received my sneakers yet no response at all
Jan 26 2021
I ordered shoes my card was charged 173.39 in total
Then you started charging my card partially for 43.59 the system hold me i couldn’t pay installments as offered
So i paid the full amount but my card is being charged for partial payments
By Elizabeth fennell
Jan 20 2021
They don’t answer their calls or emails I’ve been trying to cancel my order
By Mary F. Derflinger
Nov 13 2020
I received an E-mail stating my order NO #2005-6584 has arrived. Thank You-UPS <news @kicksonf To:Mr.Doug Dobler . I did not order anything from your company but am curious how you got my E-mail address and if I may have been hacked?
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