Retain Status

Last Updated on 2026-03-05 by Paul Evans

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Most reported problems

Connection

50.0%

Account

25.0%

Common Retain Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Retain network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Retain App
1. On android, goto Settings » Retain » click [Force Stop]

Clear Retain App Cache and Data:
1. On android, goto Settings » Apps » Retain » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Retain.

On android, goto Settings » Apps or Manage Apps tab.
Click Retain » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Retain » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Retain

E-Mail: [email protected]

Website: 🌍 Visit Retain Website

Privacy Policy: https://retain-app.notion.site/Privacy-Policy-acb83881a7bf48008ebfb7e6bdab543b

Developer: RetainLabs

Dec 16, 2025, 03:41 PM
a iOS user from Munich, Germany reported problems with Retain : Account
Dec 05, 2025, 08:52 AM
a Mac user from Paderborn, Germany reported problems with Retain : Login
Nov 24, 2025, 09:38 AM
a AndroidOS user from Caen, France reported problems with Retain : Connection
Oct 28, 2025, 10:08 PM
a iOS user from Hirzenhain, Germany reported problems with Retain : Connection
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