Phoenix Hagen Status

Last Updated on 2023-10-09 by Basketball Hagen GmbH & Co. KGaA Phoenix Hagen

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Common Phoenix Hagen Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Phoenix Hagen app on iOS and Android devices. Solve all Phoenix Hagen app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Phoenix Hagen iPhone Issues and Solutions

Phoenix Hagen iOS app crashes, not working, errors
Phoenix Hagen iOS app network issues
Phoenix Hagen on iOS has black/white screen

Phoenix Hagen Android App Issues and Solutions

Phoenix Hagen has errors/crashing/not working
Phoenix Hagen server network connectivity issues
Phoenix Hagen has black screen

Phoenix Hagen iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Phoenix Hagen app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Phoenix Hagen app crashes or not working on Iphone (iOS):

Close and restart the Phoenix Hagen app on iPhone
Update Phoenix Hagen app to the Latest Version for iOS
Uninstall and reinstall Phoenix Hagen iPhone app
Update your iPhone to the latest iOS version

Fix Phoenix Hagen on iPhone unable to connect to server/internet connection issues::

To resolve Phoenix Hagen network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Phoenix Hagen black/white screen (blank screen) on iPhone:

Follow the Phoenix Hagen iOS app troubleshooting guide Here →

Phoenix Hagen Android App Issues and Solutions

Fix Phoenix Hagen not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Phoenix Hagen app issues:

Force Stop the Phoenix Hagen App
1. On android, goto "Settings" » click Phoenix Hagen app. » click "Force Stop".

Update Phoenix Hagen to the latest version on PlayStore

Clear Phoenix Hagen App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Phoenix Hagen app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Phoenix Hagen.

Fix Phoenix Hagen unable to contact server/ Phoenix Hagen internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Phoenix Hagen » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Phoenix Hagen » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Phoenix Hagen on android.

Solve Phoenix Hagen black/white screens issue on Android:

Follow the Phoenix Hagen android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Basketball Hagen GmbH & Co. KGaA Phoenix Hagen, developers of Phoenix Hagen.