Bus & Tram Reviews

Bus Tram Reviews

Published by on 2026-03-03

🏷️ About: The new Lothian Buses and Edinburgh Trams app has everything you need to seamlessly travel on buses and trams in and around Edinburgh and the Lothians. Journey Planning Planning your journey around Edinburgh has never been easier.


       


Is Bus Tram Safe to Use?

We Investigate the app owner's website (Lothianbuses.com), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🤬 Negative experience
84.7%

😎 Positive experience
15.3%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 171 combined software reviews.

Is Bus Tram Safe?
Bus & Tram does not appear safe based on available data.
15.3/100

  Safety Analysis »»

Is Bus Tram Legit?
Bus & Tram does not appear legitimate based on our analysis.
15.3/100



Read 5 Customer Service Reviews 😠💢

4.8 out of 5
Such a pain to use

I’ve been forced to use the new app for about two weeks now that the old app isn’t showing live updates. BusTram is terrible. The UX isn’t user friendly and the features that made BusTram accessible are all gone. There was hardly a reason to update it. This is coming from a digital native in their mid-20s, I’m not an older, tech averse user. Nothing on BusTram is intuitive, it refreshes instantly if you close it, live updates are a pain to find, it refreshes in the middle of a journey, it won’t actually save my travel history, and it doesn’t even have all of the locations in Edinburgh available to search. Currently, I use the old app to plan my journey and only open the new app for live updates on bus arrivals. I hope BusTram isn’t included in the reason fares go up when they inevitably do; there’s no way anyone paid good money to develop it and if that is the case, you (just like everyone else using this terrible app) have been shafted.

Big downgrade from old app.

This is a big downgrade from the previous app. Just add the take me home button back.

Pretty update but useless

BusTram is much more modern than the previous offering. I also appreciate the tickets being in one app.
BUT there’s no point in any of this if the bus times are unusable. The departure times aren’t presented in any recognizable order (I would expect it to be soonest to latest) and it leaves some departures out. This is unacceptable.
As an aside, it would be ideal to have trip planner default to current location for departure…

Simonetta
2025-09-02

Dreadful update. I’ve deleted it and use the Google map. It’s unbelievable how someone can think it’s an improvement. Have they actually tried using it? All you want, as it was before, is to be able to see the next buses to where you’re going. In order. Pretty simple. I used to use it every day. Idiotic.

Simonetta
2025-09-02

Dreadful update. I’ve deleted it and use the Google map. It’s unbelievable how someone can think it’s an improvement. Have they actually tried using it? All you want, as it was before, is to be able to see the next buses to where you’re going. In order. Pretty simple. I used to use it every day. Idiotic.



Is Bus Tram Safe? 🙏

Bus & Tram does not appear safe based on available data. JustUseApp Safety Score for Bus Tram is 15.3/100.
This assessment is based on our NLP analysis of 171 user reviews. Combined with the app store average rating of 4.8/5.

Safety Analysis

89.2% of users say app is safe 👍
89.2%

6.2% of users say app is risky 🚨
6.2%

4.6% of users have some concerns ⚠️
4.6%


Is Bus Tram Legit? 💯

Bus & Tram does not appear legitimate based on our analysis. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Bus Tram is 15.3/100 .
This conclusion is based on analysis of 171 user reviews.

🔏 Privacy & Data Safety

Bus Tram collected the following data from you:

  • Data Linked to You:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Identifiers
  • Data Not Linked to You:
    • Usage Data
    • Diagnostics



How was your experience with Bus & Tram? Post a Review




Features

If a stop is selected on the app, passengers will get the most up to date service information regarding the routes that serve the selected stop.

The interactive map shows every bus and tram stop around you with subsequent real-time information about services at the selected location.

Passengers have the opportunity to turn on notifications to get the latest service information straight to their smartphone.

The new Lothian Buses and Edinburgh Trams app has everything you need to seamlessly travel on buses and trams in and around Edinburgh and the Lothians.

The new and updated app can give you live updates about travel and service information, such as delays and diversions.

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