Contact Creality Cloud Lite Support
Company Name: CREALITY 3D (HK) TECHNOLOGY LIMITED
About: Creality Cloud Lite App, your reliable assistant for 3D printing.
Our goal is to
simplify the complexity of 3D printing and enable more people to enjoy the fun
of 3D printing.
Creality Cloud Lite Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of CREALITY 3D (HK) TECHNOLOGY LIMITED
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Creality Cloud Website
Privacy Policy: https://model-admin.crealitygroup.com/#/mobileAgreement?id=1
Developer: Creality Cloud
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3 Most reported problems 😔💔
Nothing but trouble
by Bernie 0718
Second try. First one, turn on first time, just keep rebooting. Second one, WIFI shows printer on network, manually added ip since auto detect didn’t find it. Printer shows it successfully connected to my network, printer software constantly shows offline.
Slot on the side that looks like it will take sd card is just a blank, I tried to put a card in, card is now living inside the printer.
Support - first printer they asked for printers of everything, I sent them pictures of all the serial numbers, screen shots and even a video. Obviously they have no quality control done every time I contacted them, they asked for the same information over and over.
Terrible App
by J Ippert
Connectivity issues galore. I have great wifi on both my phone and printer, yet it always says to reconnect. I tap on that, and the screen is blank. This happens CONSTANTLY. I’d say the app works 15% of the time at best. That goes for the full version and the Lite version.
Owner
by Elidari
Too difficult to use tried for hours it’s just does not respond. There should be a better way of uploading files to be printed.
Have a Problem with Creality Cloud Lite? Report Issue
Why should I report an Issue with Creality Cloud Lite?
- Pulling issues faced by users like you is a good way to draw attention of Creality Cloud Lite to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Creality Cloud Lite customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Creality Cloud Lite.
