Contact 2nd Charles Support
Company Name: Celerant Apps
About: 2nd & Charles is one of the best places for Books.
2nd Charles Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Celerant Apps
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3 Most reported problems 😔💔
Your company does care to lay attention
by EroVol
For one I’ve been at 2nd and charles 4 times spent over $30 each purchase and never received points on top of the cashiers never even bother to ask customers if they have rewards! I have to bring it up . Or else they would say nothing. And 2 the app doesn’t work! I uninstalled reinstall multiple times. And no there was NOTHING wrong on my end. And i can tell by the other reviews many feel the same way. For the first reason thats the MAIN reason why i BARLEY go even though i love that store however why am i continuously getting road blocks from receiving what i deserve for shopping with your company? This is disappointing. At least if that app worked i wouldn’t of said much but this is just the icing on the cake. After the next penny a page sale i have to cut ties if things aren’t resolved.
Cant even handle a stress test
by OniWakBakMac
This app is amazing in how poorly it handled a simple user stress test. From rapid moving between user screens, to signing up for accounts, to viewing different stores then adding them to email notifiers. Or even zooming out and in to the point of viewing coding.
This handled poorly for an app for any company, let alone one of this size. Would not recommend until it has gone through an extensive overhaul. Absolutely disappointing.
The App Doesn’t Even Work
by The Riverdale FAN
Everytime I log into my account on the app it just goes straight to a grey screen and stays there. I have done everything I can do on my end including restarting my phone and redownloading the app multiple times. I love 2nd and Charles, and was so excited when I found there was an app to then be disappointed about the app. Honestly is very upsetting, and wouldn’t of even given one star if I could’ve.
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- If you are a 2nd & Charles customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using 2nd & Charles.
