Contact Point SmartHome Support
Company Name: Plume Design, Inc.
About: Point Broadband's Point SmartHome powered by Plume makes it easy to set up,
monitor and manage your WiFi network - all from the app's award winning
intuitive design. Gain control over your home WiFi to check who's online, fix
issues with your network, set parental controls like limiting access during
homework or mealtimes, plus more.
Point SmartHome Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Point SmartHome Website
Privacy Policy: https://point-broadband.com/legal-regulatory/
Developer: Plume Design, Inc.
3 Most reported problems 😔💔
Can’t connect
by Willachell2018
It is impossible to connect even with a pod. I have a pod and it keeps saying “Claimed Pod Found”. Why can’t I just connect to my modem!
App is horrible
by NoName4me198”
App never works
Doing really well
by A.C./M.C.
Wow, really fast and reliable. I had problems early and contacted support and they resolved it. I have used others but by far this is the best. I like layout of the app. I can see what’s connected, not connected, the ability to freeze or unfreeze a device. I can check the WiFi speed easily. Really enjoying the experience.
Have a Problem with Point SmartHome? Report Issue
Why should I report an Issue with Point SmartHome?
- Pulling issues faced by users like you is a good way to draw attention of Point SmartHome to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Point SmartHome customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Point SmartHome.
