Contact FitMe Support

I cancelled my subscription over a month ago and now a new month was charged to my account. Are you saying that I didn't or you didn't cancel my subscription? Reading the above messages, apparently you have a habit of continuing to bill your customer after the subscription has been cancelled.

Cancel my program which I did not sign up to.

Cancel my subscription immediately. I am contacting the credit card account now to flag this charge from now on. Please return the 49.99 amount charged to my account. This is the most fraudulent app I've ever encountered.

Like many others you have charged me £64.99 for a product I don't want unsubscribe me and give me my money back.

I ordered FitMe and you charged my care 49.99 but I received nothing. my email is mkarpinsky7777@redacted or phone number is 832-969-6887. Please respond concerning this matter. I you do not respond I will have to dispute this charge with the credit card

Cancel my subscription immediately

i did not order lazy work out at home. refund my money

I don't have this app even though you are charging me about $80.00 for it. I've spent an hour just trying to cancel an app I don't have. How do I get this charge to stop?

I am contacting you as I wish to cancel my subscription immediately Order ID# in_d7s9ih6gao2c738il2lg On a retirement income this is too pricey, plus I haven"t used the app! please arrange cancellation, and refund the May payment Thank you Chuck Jamieson

Explain charges 2 different amonts$69+ and $17+

Good afternoon. I was just looking at my bank account and noted a $59.98 charge from FITME.Expert. Can you please tell me what this is? I did sign up with a fitness app several months ago, but never heard a word back from them. Could that have been you? I would greatly appreciate hearing back from you to resolve this issue. Hope to hear from you soon. Richard Murphy

Good afternoon. I was just looking at my bank account and noted a $59.98 charge from FITME.Expert. Can you please tell me what this is? I did sign up with a fitness app several months ago, but never heard a word back from them. Could that have been you? I would greatly appreciate hearing back from you to resolve this issue. Hope to hear from you soon. Richard Murphy

I did not sign up for a subscription. Please refund my money. I have two charges, $11.99 and $29.54

can you please cancel my subscription

I signed up for a workout plan on January 30/26. I was billed $69.74 and payment made. Since then I have heard NOTHING from you except two more billings on my Mastercard of $70.22, March 2/26 and $71.53 on April 2/26. Please refund these payments and close my account.

I signed up for tai chi chair lazy work out on4/13 paid 24.98 thru pay pal . Started work outs got to 6 one and fit me wants more money to continue and you have to cancel or they automatically bill over and over.. the entire fit me site should be investigated.

I was charged for the lazy workout at home and the app will not download. Refund my money

Please cancel my subscription to your Fit4me program. I did not authorize the charges to my account.

STAY AWAY FROM THIS ADVERTISEMENT AND THEIR PROPOSED APP….. I ordered, believing I paid for the printable workout…as advertised, only to get their receipt for a lot more money, so I finally got it cancelled. They are still charging my card and there is no printable file available. Such unethical, non professional code of customer service!

was charged $69.99 on my credit card unauthorized

I have been charged twice on my Visa credit card ending with 3364. However, so far, you have not sent me a single thing. I know of nothing that has come from your end. I WISH TO UNSUBSCRIBE RIGHT AWAY AND CLAIM A REFUND

I did not sign up for a subscription. Please refund my money. I don't recall any mention of a recurring charge. Please refund my money before I have to contact PayPal

I have been billed $72.28 on my visa through paypal without my consent .I would like to get my money back.

I am trying to cancel my fitme app and no luck. Cancel this

I am trying to cancel my fitme app and no luck.

salve, vorrei sapere come disdire l'abbonamento in quanto ho verificato ora dei tentativi di pagamento sulla mi carta che al essendo scaduta non li ha portati a termine e comunque ad oggi non mi risulterebbe nessun pagamento da effettuare nei vostri confronti

Please cancel my subscription to FitMe immediately . Thank you.

Please cancel my subscription and notify me when the cancellation is complete.

I have been on the phone with Carolyn San TM66M2XE8, about cancelling workout program and have been on the phone for over half hour and my issue was never settled reference number 82305096098500054377213

I really need to cancel my FitMe subscription. I did this last month, and the operator said that although it was the middle of March, I would be cancelled. At the end of the month I would receive a full refund. Instead of doing this, I was charged another $49.99! I would like my refund for my cancelled membership now. I have been given the runaround at two separate links that I didn't want instead of your actual website. The posted phone number does not work.

On March 28, 2026, I purchased Fitme: LAZY WORKOUT AT HOME. I paid with PayPal. The Transaction ID is 5FA636941C81408 30 and the Invoice is in_d73v71kt4g7s73 ekre8g. I would like to cancel this transaction and get a refund back to my Pay pal account. I have never received any work out information and after trying to correct this have been unsuccessful, I have decided to cancel this purchase. I am requesting this cancelation and a refund of $19.49. Thank you for your attention to this matter.

I called the number they have on file and it said they only receive email correspondence. I tried emailing the address they supplied and it was undeliverable. Now I am trying to get my money back and not sure where to begin,

Please cancell my account.

I just found a $94.85 charge on my PayPal account for Fit Me and I never signed up for it. I not only need to cancel whatever subscription you are showing for me but I need a refund as well. If this is the name of the chair yoga that I DID sign up for, I reported immediately that the link to start it didn't work. So I have never accessed it and, quite frankly, forgot about it, when nobody seemed interested in helping me obtain a workable link. At any rate, I do not have the program.

geen enkel van uw opgegeven emailadressen blijkt te werken. ik wens uit te schrijven: doe er iets aan !!!!!!!!!!!

ik heb nooit een abonnement bij u onderschreven, wel een gratis proefles aangevraagd! Stort de afgehaalde bedragen terug op mijn rekening a.u.b.

Leur site sur Instagram est fait pour vous extorquer plus d'argent avec des souscriptions forcées. De plus, je n'ai pas reçu le lien me permettant d'imprimer les exercices proposés dans le cadre de leur programme "Taï Chi sur chaise". Attention Arnaque !

Unable to download app. When I clikc on download button nothing happens.

I have been deducted £15.40 +£39.49 total £54.89. from my credit card. I have no recollection of signing up for this app. Please could you please refund this amount.

First view on the app is day 20 start workout. Can't access the next begin exercise screen. It's blocked by an adertisement for autopayment choices. There is no X to cancel. Please advise.

I SIGNED UP FOR THE FITME PROGRAM AND WAS TOLD OF A ONE TIME PAYMENT $19.49 on January 22. No where on the website did it mention a monthly subscription of $49.99. I want a full refund for February and January. I also see that Just Answer billed me for $5 plus $65 and i want a full refund for that as well.

I looked at your program and installed it on my phone to look at per your instructions. Did not want it, never subscribed to it or used it. I was billed four times for something. Contacted your support and explained problem. Responded to Pearl Chatbot, Technician's Assistant. She sent me a response to fill in a form and agree to pay another $38.00 to respond to me. You people must be crazy. I think you are running a scam. I think I will try to let as many people as I can what a terrible company and product you have.

I never received a reminder that the free trail was going to expire. Therefore, I have been charged 49.99 twice. I would Like to get my refund

I have tried to cancel my subscription. Paid payment due. Trying to get another payment that I do not owe

I cancelled my subscription within the first few weeks. Was told I would be given a refund if cancelled within 30 days. Contacted Fit Me through the app on my phone and company and they said since I purchased through Google Play that Google Play would have to give a refund. I contacted Google Play and they said FitMe would have to give a refund when I go to several of their support pages I get a warning that unwanted content is found. I am worried about viruses being put on my computer if I continue to their support pages. I would like my refund of 39.99 back to my original credit card.

I ordered this program but have been unable to download anything from this website. So, because of this I request you terminate this program. I am always having a fight with my credit card about these automatic payments and I have put a stop to this. Please refund at least the last payment from 3/26. Because of these payments my bank cancelled the credit card I gave you ending in 7130. Melody Kells 39 Hendrick Rd Omak WA 98841

I signed up on my phone for a trial offer. I never received notice of an opportunity to formalize it or to opt out. I have been charged $69.99 twice in the last four months. I would like this total of $139.98 refunded. Thank you

I have been charged twice for a one time app order of FITME for $11.99. One charge is $11.99 and the other is $19.49. I would like the $19.49 charge reimbursed to me. I have notified my bank about this double charge. They are pursuing what has happened. Do not charge me for any further workouts.

I request the suspension of my weekly suscription. Imistakenly suscribed under the idea that it was a one week trial suscription. Additionally, My husband´s bank account is being charged weekly with the equivalent of two suscriptions, and I do not know the reason for that. I demand that you suspend the billing before the next due date which will be march the 17th. If you want to talk to me you may call me at my husband´s cell (direct or whatsapp) at +57 3053606747. I am sorry that this did not turn out as I expectad as I had high hopes that TaiChi would help me regain my mobility and energy at my age (80 years). My husband´s name is Simon A. Parisca. Hope to hear from you soon, so I do not have to notify the bank to reject payment of any possible future bill.

I thought I was purchasing a Tai Chi chair exercise program and ended up purchasing a Fitme program. Please cancel it and send me a refund. Thanks Val J Walker,

I did not order this. Please return my $49.99 and cancel any subscriptions. Thank You, Terry Negley

I only signed up for 30 days, You just billed me $49.99. I am having back surgery & can’t use. Please issue a refund & cancel prescription.

I paid for the chair workout plan and did not receive it Scottloess

I an a 74 year old man, I used it for 46 days, I hurt my back and cannot exercise, so could you please cancel. When I joined, some where I guess I missed where it was very expensive to participate in these exercises. Please delete me from everything. Thank you.

Please cancel this subscription and refund my money. I didn't order this.

i did not receive the tia chi chair app

I DO NOT WANT TO SUBSCRIBE TO THIS. YOU KEEP CHARGING ME $49.99 A MONTH AND i DO NOT USE THIS PROGRAM REGARDLESS OF HOW MANY PEOPLE RAVE ABOUT IT. YOU CONSTANTLY CHARGE EVERY MONTH AND i WILL NOT EXPOSE MY DEBIT CARD NUMBER ...YOU HAVE THAT INFORMATION. PLEASE CEASE AND DESIST AND REFUND MY DEBIT PAYMENT OR I WILL TAKE THIS FURTHER WITH BAD AND FRAUDLENT C.S. PRACTICES. bE AWARE!

Hello I have had nothing but trouble setting up and establishing my one and only app but I ended up with two transactions on my account. My transactions went through as automatic transactions yet i have restrictions on my account, no auto acceptance, that is my option not yours. I will be processing a claim back from paypal , or if you can assist me further and unable to make contact through your site. paul

after paying could not down load.

Received not information from you. Please cancel membership and refund my payment

I want to cancel this subscription and I cannot get the customer support on line. It just sends me to apps that want to charge me to cancel. I am not paying to cancel this subscription. Please cancel it effective immediatelyl

Purchased chair yoga on February 28. Was charged $19 by Fit-Me Health. Have not received any programs or emails from them.

I signed up for the 1 month chair yoga on a Samsung tablet. I do not have iPhone, only android. I set up my account on my tablet and used my email address and created my own password. I've gone on the website and can't sign in. Can you please help?

Attempting to access program, I get an ad that pops up that blocks me from continuing. Why can't we just have a program without trying to make more money on the consumer.

After my PayPal account was charged, the Download App button would not work.

I have a bill.I need workout from you guys and I did not place a workout, so I don't know how you charged me.But I need that refunded. I ran across that on my account. Accidentally, I had no clue.You had charged me for anything.

I enrolled in the Tai Chi program but I can't access it. It applied my payment to another fitness program that I had a long time ago. I have tried many, many times to reach you. Now I want to cancel my membership and get a refund for the Tai Chi class I could never access. $29.99.

I just signed up for a month of your Tai Chi program and i cannot get into it.If I do not want to renew for a second month how do I cancel it in time?

I have paid twice for the program and have yet to receive it.

I have been trying to cancel this app. I didn't order this. I looked at the first month and did not see that you would be automatically charging my credit card $49.99 per month. Please cancel this order. If I don't hear from you I will contact my credit card company and a tell them that this is a fraudulent charge.

You just charged my credit card for $49.99 . I only agreed to a one week trial. I do not want your service. Remove the charge or I will report it as an unapproved charge

I bought a program but I can't get into. In the past I had a subscription to use the Chair Yoga program. Later I cancelled my subscription. A couple of weeks ago I signed up for the Tai Chi Premium program for $24.99. When I was signing up I entered my email address but it wouldn't accept it because that address was already in your database. So I used an alternate email address (dianapetrs@redacted). It then let me access the Tai Chi program and download the booklet that comes with it. But the next day it started only letting me access the Chair Yoga program. I've been trying every day and it still won't enter Tai Chi. I would now like to cancel the Tai Chi program and have my $24.99 refunded. Can you please straighten this out for me?

I requested this payment to be stopped as it only works on a smartphone and I do not have a smart phone. So the Lazy workout at home app is of absolutely no use to me. You have taken over £100 from my account and I demand it is refunded to me immediately. I am contacting my bank and having them stop all future payments to this Franchise.

I signed up for a fitme app, paid for it, and when I started to download the app, I fell asleep. How can i get access to the app?

There is no place to see anyway to cancel FitMe. I do not want to pay money to Just Answer to cancel this subscription. I am going to report you

I want to cancel FitMe. I do not use it.

I just noticed that there is a charge on my visa for $69.82 which I did not authorize you to do. I would appreciate it if you would refund this amount back to my visa. Please email me tomorrow to let me know when this will be done. Thank you Janet

This is what I call fraud, please contact your credit card company to alert them cause I have paid for February and nothing works now, they ask to pay more even though I already paid and they extended my subscription to September I have sent several email but nothing reply

I ordered your product and I wish to cancel my order as i can not access the program on my computer. I have canceled my order but my Visa card was charged. Could you please reverse the charges. Thank you.

I did not ask to renew and they charged me for the February. The app does not give the option to turn off the « renew subscription ». I email them and they gave me 6 months extended without charge but nothing is working now even though I already paid for this month which is 50 USD. The app asked to pay more to continue Please guys be careful this is what I called FRAUD Since a week they never reply to my email

I would like to cancel my subscription and get a refund of a charge to my credit card.

Unable to access the program. Says "a user with this account already exists", so I tried re-registering with a different e-mail of ccannon111553@redacted - still getting the same message and still can't access program. To top it off, I'm very concerned at remarks and reviews that people are charged ongoing charges. This is annoying to me. Please cancel my subscription!

purchased Tai Chi plan yesterday received welcome and first day routine. nothing today, never go app to download

I signed up for the 24.99 one time trial. It does not work. A month later you charged me 49.99 . I did not want this. I am requesting a refund before I contact my credit card company.

I have paid twice and can not get my plan I will be contacting my local police and report this as a scam. please contact me asap to fix this problem or refund my money

I want to cancel my subscription. I DO NOT Want to continue past my trial subscription. Please verify that this has been done! Thank you

cancel my memberships

I was charged $61.23 for a subscription that I did not subscribe to. I have tried to contact them but all I get are the same questions and then I am told to fill out a form to talk to a technician. The form charges $55 for a subscription. This I will not pay just to cancel and get a refund. I've tried calling but they are not taking phone calls. So basically I was Chatting with AI and getting the same questions and responses.This is such a scam! Who can I call to file a complaint against this company? I made the mistake of paying with a debit card instead of a credit card! Stay away from this company.

Welcome! What's going on with your fitme subscription? I did not buy the subscription for fitme lazy workout. but I was charged $61.25. I was just looking at the page and all of sudden I was billed for the program! I want my money returned immediately! Assistant I understand you're having an issue with your fitme subscription. Could you let me know what device you primarily use to access fitme? phone Assistant I think we can help you out. Before we connect you with our expert concierges, I need to collect some information from you. First, could you please provide your first and last name? Mary Jo Weber Assistant Thank you! Now, could you please provide your email address? jobillweber@redacted Assistant Perfect! What amount do you think you're paying for this subscription? $61.23 Assistant Thank you! I have all the information I need. Let me connect you with our specialists who will help you get your cancellation. Get help

I have been charged 3 times for your work out program and have never been notified on what to do to help me get "Fit". On 11/13/25 $13.98, 12/10/25 $64.98, and on 01/10/26 $64.98. Totaling $143.94. I have searched my email and text messages and have found nothing from your company giving me direction on what to do. I honestly forgot i had signed up for your plan until I saw the second payment of $64.98 made this month! I need some assistance from you Thank you Fred Skip Foy Recre8tor@redacted 757 870-0766

I have been charged 3 times for your work out program and have never been notified on what to do to help me get "Fit". On 11/13/25 $13.98, 12/10/25 $64.98, and on 01/10/26 $64.98. Totaling $143.94. I have searched my email and text messages and have found nothing from your company giving me direction on what to do. I honestly forgot i had signed up for your plan until I saw the second payment of $64.98 made this month! I need some assistance from you Thank you Fred Skip Foy Recre8tor@redacted 757 870-0766

Please let me know if you have canceled this subscription

Cancel the charges to my Discover card as I can not access the download or my account

I am a fitme premium membership user, my order number is eaExhjoch and in your email to me it states I will have acces to special 100 plus workouts and Exclusive programs they all require me to sign into my account, my problem is I have looked at all your links but not one lets me make a account, so how can I sign on?

Please cancl our subscription at fit-me health as of the 1/18/26 payment. Thank you

I called 2 1/2 months ago to cancel my subscription. I have been charged 49.99/month ever since. I never signed up to pay these kinds of fees. CANCEL MY SUBSCRIPTION NOW!!! THIS IS A SCAM FOLKS!!! This should be a no star rating - not 4 stars!!!

I called 2 1/2 months ago to cancel my subscription. I have been charged 49.99/month ever since. I never signed up to pay these kinds of fees. CANCEL MY SUBSCRIPTION NOW!!! THIS IS A SCAM FOLKS!!! This should be a no star rating - not 4 stars!!!

I do not have an I phone and cannot access FitMe app. Send me the info in a pdf file. or refund my money!!!

I finish a program but it needs to be registered that I did. How do I show I have done it?

I been charge twice for your programs that I did not order! I may of check for the free time. On 20 January 2026 I’m being charged $49.99 and on 22 December 2025 charged $24.99. I did not order. Please reimburse me. My phone number 904-549-3903. Thank you