Contact FitMe Support

I am being charged for FiTIME-:azy-App. I do not want this, Cancel whatever I am being charged for, I never signed up for a subscription!! Stop THIS !!!!

I WANT TO CANCEL MY SUBSCRIPTION NOW! I HAVE TRIED TO GET IT DONE FOR OVER A YEAR! YOU HAVE BEEN CHARGING ME $49.99 A MONTH FOR WAY TO LONG! IT MUST BE CANCELED NOW! MY NEXT EFFORT WILL BE TO NOTIFY MY DISCOVER ACOUNT THAT THIS IS A FRAUD CHARGE! EMAIL ME TO CONFIRM IT HAS BEEN CANCELED SO I DO NOT HAVE TO NOTIFY MY DISCOVER! THANK YOU KAY W MILLER

Comprei uma bateria de exercícios em abril/26, em 1 parcela, descontada em maio/26. Vcs debitaram também em junho e está cobrando tbm em julho. Solicito o reembolso do débito de Junho e o estorno de julho/26. Aguardo retorno imediato, visto que minha fatura vence hoje. Quando comprei, foi em uma parcela e não sei o porque de vcs continuarem debitando no meu cartão. Espero que me devolvam o valor pago na fatura de junho e estornem o valor que está na fatura de julho, a fim de evitarmos uma lide judicial.

Buenos días, se ha cargado una cargo a mi cuenta que no debería, ya que no tengo ni la app descargada. He mirado en suscripciones y no la tengo. Necesito que me devuelvan mi dinero.

I took the steps to cancel this subscription last month and still received a charge again this month!!! I want this subscription cancelled ASAP and a refund to my account. I am also filing a report with the BBB.

you charged my paypal acct and I DID NOT AUTHORIZE YOU TO DO SO YOU CHARGED 94.85 AND I WHAT THIS RETURNED TO ME PLEASE I DID CONTACT PAYPAL TO LET THEM KNOW TOO... INVOICE ID in_d91tfv4t4g7s73dm1tg0 tried to call the number you say to contact you and it says i have to do this instead ....

I have been using my FitMe program and love it, however I never received the printable work out. Can you send it to my email? Thank you.

I would like a refund on my American Express card in the amount of $36.93. I never received a printout of the workout. I will dispute any further charges on my card.

Cancel my subscription please

I want to cancel my subscription as of June 2026

I am being charged through Paypal for this monthly subscription. I did not sign up for this nor have I ever received anything from this company! How do we get our money back?

I am being charged through Paypal for this monthly subscription. I did not sign up for this nor have I ever received anything from this company! How do we get our money back?

I am having trouble canceling my FitMe subscription which I didn't know I had, and don't want and need a refund that has been posted to my AmEx card. Please advise.

Cannot seem to cancel the subscription

Please stop charging me a monthly subscription....I only wanted the 60 day trial for £15 not the monthly one....please confirm that you will refund me my £39.49 that I did not sign up to

I am trying to cancel my subscription and cannot find out where to find this information.

I didn’t sign up … no app … payments are being charged to my credit card anyway

please cancel my subscription

I keep trying to cancel my subscription to FITME. I called and was given the online link: support@redacted. Originally subscribed 8/15/25, ($14.99) charged again on 8/15/25, ($34.99) renewed on 11/13/25 ($84.98) and sent note to cancel at that time. Charged again on 2/13/26 ($84.98) and have not found a way to cancel. Please help & cancel subscription!

I am totally disappointed in this company. Obviously a SCAM. The Ap never sent me anything. A SCAM, A SCAM. DON'T DO IT. I want my money back. I mean all of it and I will be in contact with the Better Business Bureau to back up my threats. You are obviously in another country and feel like scamming is just fine. IT AIN'T Don't buy into this crap.

I keep getting charged $49.99 each month yet the Tai Chi app seems to only have 60 workouts. Am I supposed to repeat them endlessly? Why aren't there additional?

You just charged me $49.99. I did not sign up for this. I want a refund.

I did not order this FitMe! Stop trying to charge my card!!

I have a billing issue.

I verbally requested on May 11th that my subscription be cancelled. Person I spoke with said it would be cancelled and not charged. YET! on 5/12/2026 charge appears on my bank statement. She also said I should send email, which I got no response. CANCEL MY SUBSCRIPTION AND REFUND MY MONEY. Awaiting response. Thank you, Rebecca

Please cancel my subscription. I don't know what other info you need to cancel this, but if you reach out to me I will provide it to you. Thank you very much Jackie Daisa

I do not have a subscription to this program. I have been charged 3 times. I want a refund for charges already made and no further charges incurred. I am reporting you to Paypal for resolution.

I didn't know there was a subscription price...I'm willing to pay a one-time fee, but if this is monthly, please cancel my subscription. I will only pay for this once.

You CHHARGED ME $64.98 and I never received anything, I want this cancelled immediately and I want my money refunded instantly

I cancelled my subscription over a month ago and now a new month was charged to my account. Are you saying that I didn't or you didn't cancel my subscription? Reading the above messages, apparently you have a habit of continuing to bill your customer after the subscription has been cancelled.

I cancelled my subscription over a month ago and now a new month was charged to my account. Are you saying that I didn't or you didn't cancel my subscription? Reading the above messages, apparently you have a habit of continuing to bill your customer after the subscription has been cancelled.

Cancel my program which I did not sign up to.

Cancel my subscription immediately. I am contacting the credit card account now to flag this charge from now on. Please return the 49.99 amount charged to my account. This is the most fraudulent app I've ever encountered.

Like many others you have charged me £64.99 for a product I don't want unsubscribe me and give me my money back.

I ordered FitMe and you charged my care 49.99 but I received nothing. my email is mkarpinsky7777@redacted or phone number is 832-969-6887. Please respond concerning this matter. I you do not respond I will have to dispute this charge with the credit card

Cancel my subscription immediately

i did not order lazy work out at home. refund my money

I don't have this app even though you are charging me about $80.00 for it. I've spent an hour just trying to cancel an app I don't have. How do I get this charge to stop?

I am contacting you as I wish to cancel my subscription immediately Order ID# in_d7s9ih6gao2c738il2lg On a retirement income this is too pricey, plus I haven"t used the app! please arrange cancellation, and refund the May payment Thank you Chuck Jamieson

Explain charges 2 different amonts$69+ and $17+

Good afternoon. I was just looking at my bank account and noted a $59.98 charge from FITME.Expert. Can you please tell me what this is? I did sign up with a fitness app several months ago, but never heard a word back from them. Could that have been you? I would greatly appreciate hearing back from you to resolve this issue. Hope to hear from you soon. Richard Murphy

Good afternoon. I was just looking at my bank account and noted a $59.98 charge from FITME.Expert. Can you please tell me what this is? I did sign up with a fitness app several months ago, but never heard a word back from them. Could that have been you? I would greatly appreciate hearing back from you to resolve this issue. Hope to hear from you soon. Richard Murphy

I did not sign up for a subscription. Please refund my money. I have two charges, $11.99 and $29.54

can you please cancel my subscription

I signed up for a workout plan on January 30/26. I was billed $69.74 and payment made. Since then I have heard NOTHING from you except two more billings on my Mastercard of $70.22, March 2/26 and $71.53 on April 2/26. Please refund these payments and close my account.

I signed up for tai chi chair lazy work out on4/13 paid 24.98 thru pay pal . Started work outs got to 6 one and fit me wants more money to continue and you have to cancel or they automatically bill over and over.. the entire fit me site should be investigated.

I was charged for the lazy workout at home and the app will not download. Refund my money

Please cancel my subscription to your Fit4me program. I did not authorize the charges to my account.

STAY AWAY FROM THIS ADVERTISEMENT AND THEIR PROPOSED APP….. I ordered, believing I paid for the printable workout…as advertised, only to get their receipt for a lot more money, so I finally got it cancelled. They are still charging my card and there is no printable file available. Such unethical, non professional code of customer service!

was charged $69.99 on my credit card unauthorized

I have been charged twice on my Visa credit card ending with 3364. However, so far, you have not sent me a single thing. I know of nothing that has come from your end. I WISH TO UNSUBSCRIBE RIGHT AWAY AND CLAIM A REFUND

I did not sign up for a subscription. Please refund my money. I don't recall any mention of a recurring charge. Please refund my money before I have to contact PayPal

I have been billed $72.28 on my visa through paypal without my consent .I would like to get my money back.

I am trying to cancel my fitme app and no luck. Cancel this

I am trying to cancel my fitme app and no luck.

salve, vorrei sapere come disdire l'abbonamento in quanto ho verificato ora dei tentativi di pagamento sulla mi carta che al essendo scaduta non li ha portati a termine e comunque ad oggi non mi risulterebbe nessun pagamento da effettuare nei vostri confronti

Please cancel my subscription to FitMe immediately . Thank you.

Please cancel my subscription and notify me when the cancellation is complete.

I have been on the phone with Carolyn San TM66M2XE8, about cancelling workout program and have been on the phone for over half hour and my issue was never settled reference number 82305096098500054377213

I really need to cancel my FitMe subscription. I did this last month, and the operator said that although it was the middle of March, I would be cancelled. At the end of the month I would receive a full refund. Instead of doing this, I was charged another $49.99! I would like my refund for my cancelled membership now. I have been given the runaround at two separate links that I didn't want instead of your actual website. The posted phone number does not work.

On March 28, 2026, I purchased Fitme: LAZY WORKOUT AT HOME. I paid with PayPal. The Transaction ID is 5FA636941C81408 30 and the Invoice is in_d73v71kt4g7s73 ekre8g. I would like to cancel this transaction and get a refund back to my Pay pal account. I have never received any work out information and after trying to correct this have been unsuccessful, I have decided to cancel this purchase. I am requesting this cancelation and a refund of $19.49. Thank you for your attention to this matter.

I called the number they have on file and it said they only receive email correspondence. I tried emailing the address they supplied and it was undeliverable. Now I am trying to get my money back and not sure where to begin,

Please cancell my account.

I just found a $94.85 charge on my PayPal account for Fit Me and I never signed up for it. I not only need to cancel whatever subscription you are showing for me but I need a refund as well. If this is the name of the chair yoga that I DID sign up for, I reported immediately that the link to start it didn't work. So I have never accessed it and, quite frankly, forgot about it, when nobody seemed interested in helping me obtain a workable link. At any rate, I do not have the program.

geen enkel van uw opgegeven emailadressen blijkt te werken. ik wens uit te schrijven: doe er iets aan !!!!!!!!!!!

ik heb nooit een abonnement bij u onderschreven, wel een gratis proefles aangevraagd! Stort de afgehaalde bedragen terug op mijn rekening a.u.b.

Leur site sur Instagram est fait pour vous extorquer plus d'argent avec des souscriptions forcées. De plus, je n'ai pas reçu le lien me permettant d'imprimer les exercices proposés dans le cadre de leur programme "Taï Chi sur chaise". Attention Arnaque !

Unable to download app. When I clikc on download button nothing happens.

I have been deducted £15.40 +£39.49 total £54.89. from my credit card. I have no recollection of signing up for this app. Please could you please refund this amount.

First view on the app is day 20 start workout. Can't access the next begin exercise screen. It's blocked by an adertisement for autopayment choices. There is no X to cancel. Please advise.

I SIGNED UP FOR THE FITME PROGRAM AND WAS TOLD OF A ONE TIME PAYMENT $19.49 on January 22. No where on the website did it mention a monthly subscription of $49.99. I want a full refund for February and January. I also see that Just Answer billed me for $5 plus $65 and i want a full refund for that as well.

I looked at your program and installed it on my phone to look at per your instructions. Did not want it, never subscribed to it or used it. I was billed four times for something. Contacted your support and explained problem. Responded to Pearl Chatbot, Technician's Assistant. She sent me a response to fill in a form and agree to pay another $38.00 to respond to me. You people must be crazy. I think you are running a scam. I think I will try to let as many people as I can what a terrible company and product you have.

I never received a reminder that the free trail was going to expire. Therefore, I have been charged 49.99 twice. I would Like to get my refund

I have tried to cancel my subscription. Paid payment due. Trying to get another payment that I do not owe

I cancelled my subscription within the first few weeks. Was told I would be given a refund if cancelled within 30 days. Contacted Fit Me through the app on my phone and company and they said since I purchased through Google Play that Google Play would have to give a refund. I contacted Google Play and they said FitMe would have to give a refund when I go to several of their support pages I get a warning that unwanted content is found. I am worried about viruses being put on my computer if I continue to their support pages. I would like my refund of 39.99 back to my original credit card.

I ordered this program but have been unable to download anything from this website. So, because of this I request you terminate this program. I am always having a fight with my credit card about these automatic payments and I have put a stop to this. Please refund at least the last payment from 3/26. Because of these payments my bank cancelled the credit card I gave you ending in 7130. Melody Kells 39 Hendrick Rd Omak WA 98841

I signed up on my phone for a trial offer. I never received notice of an opportunity to formalize it or to opt out. I have been charged $69.99 twice in the last four months. I would like this total of $139.98 refunded. Thank you

I have been charged twice for a one time app order of FITME for $11.99. One charge is $11.99 and the other is $19.49. I would like the $19.49 charge reimbursed to me. I have notified my bank about this double charge. They are pursuing what has happened. Do not charge me for any further workouts.

I request the suspension of my weekly suscription. Imistakenly suscribed under the idea that it was a one week trial suscription. Additionally, My husband´s bank account is being charged weekly with the equivalent of two suscriptions, and I do not know the reason for that. I demand that you suspend the billing before the next due date which will be march the 17th. If you want to talk to me you may call me at my husband´s cell (direct or whatsapp) at +57 3053606747. I am sorry that this did not turn out as I expectad as I had high hopes that TaiChi would help me regain my mobility and energy at my age (80 years). My husband´s name is Simon A. Parisca. Hope to hear from you soon, so I do not have to notify the bank to reject payment of any possible future bill.

I thought I was purchasing a Tai Chi chair exercise program and ended up purchasing a Fitme program. Please cancel it and send me a refund. Thanks Val J Walker,

I did not order this. Please return my $49.99 and cancel any subscriptions. Thank You, Terry Negley

I only signed up for 30 days, You just billed me $49.99. I am having back surgery & can’t use. Please issue a refund & cancel prescription.

I paid for the chair workout plan and did not receive it Scottloess

I an a 74 year old man, I used it for 46 days, I hurt my back and cannot exercise, so could you please cancel. When I joined, some where I guess I missed where it was very expensive to participate in these exercises. Please delete me from everything. Thank you.

Please cancel this subscription and refund my money. I didn't order this.

i did not receive the tia chi chair app

I DO NOT WANT TO SUBSCRIBE TO THIS. YOU KEEP CHARGING ME $49.99 A MONTH AND i DO NOT USE THIS PROGRAM REGARDLESS OF HOW MANY PEOPLE RAVE ABOUT IT. YOU CONSTANTLY CHARGE EVERY MONTH AND i WILL NOT EXPOSE MY DEBIT CARD NUMBER ...YOU HAVE THAT INFORMATION. PLEASE CEASE AND DESIST AND REFUND MY DEBIT PAYMENT OR I WILL TAKE THIS FURTHER WITH BAD AND FRAUDLENT C.S. PRACTICES. bE AWARE!

Hello I have had nothing but trouble setting up and establishing my one and only app but I ended up with two transactions on my account. My transactions went through as automatic transactions yet i have restrictions on my account, no auto acceptance, that is my option not yours. I will be processing a claim back from paypal , or if you can assist me further and unable to make contact through your site. paul

after paying could not down load.

Received not information from you. Please cancel membership and refund my payment

I want to cancel this subscription and I cannot get the customer support on line. It just sends me to apps that want to charge me to cancel. I am not paying to cancel this subscription. Please cancel it effective immediatelyl

Purchased chair yoga on February 28. Was charged $19 by Fit-Me Health. Have not received any programs or emails from them.

I signed up for the 1 month chair yoga on a Samsung tablet. I do not have iPhone, only android. I set up my account on my tablet and used my email address and created my own password. I've gone on the website and can't sign in. Can you please help?

Attempting to access program, I get an ad that pops up that blocks me from continuing. Why can't we just have a program without trying to make more money on the consumer.

After my PayPal account was charged, the Download App button would not work.

I have a bill.I need workout from you guys and I did not place a workout, so I don't know how you charged me.But I need that refunded. I ran across that on my account. Accidentally, I had no clue.You had charged me for anything.

I enrolled in the Tai Chi program but I can't access it. It applied my payment to another fitness program that I had a long time ago. I have tried many, many times to reach you. Now I want to cancel my membership and get a refund for the Tai Chi class I could never access. $29.99.

I just signed up for a month of your Tai Chi program and i cannot get into it.If I do not want to renew for a second month how do I cancel it in time?

I have paid twice for the program and have yet to receive it.

I have been trying to cancel this app. I didn't order this. I looked at the first month and did not see that you would be automatically charging my credit card $49.99 per month. Please cancel this order. If I don't hear from you I will contact my credit card company and a tell them that this is a fraudulent charge.