Wall Pilates: Fit Weight Loss Reviews

The workouts are quick enough that I can fit it into my schedule, but the user interface is awful. When clicking on an exercise, there is little to no setup time to know if your next exercise is laying on the floor or standing. It goes right into the exercise. Then, there’s a delay in acknowledging I’ve completed a day so I’m locked out of the next day’s session. To follow the sessions, I would plan on pausing the exercises once the video begins. I’m disappointed that we’re in 2024, and there are still user experience/interface issues.

Also, I tried to log into WallPilates using my iPad, but I wasn’t able to find the login button to use my existing account. WallPilates wanted me to create a new account and pay more $. 😡

Good app. Nice variety of workouts, different levels, good explorations.

I purchased a four month subscription that expired after 45 days.

I clicked on a free addition and was charged $89, have yet to receive a refund.

WallPilates is nice, the accounting is a mess.

They fool you into signing up for add ons without informing you there's an extra charge. Support is no help. They say you accessed WallPilates so no refund for you. Skip it and save your money.

Hello I paid for my subscription and didn't go through

If I could rate this a zero, I would. The exercises themselves are well done, nice voice, good explanations. That said, also very basic. I am most upset with the billing and POOR customer service. I was going to sign up for the 4-month program, but was offered “$9.99/month for a year”. I decided to do that. But they didn't bill $9.99 for the first month, they billed $119.98! So yeah, essentially $9.99 a month, but all up front. That was not disclosed. Then, they trick you in to unexpected charges!! It asked if I wanted to add 30-day challenges, with no cost disclosed. It truly looked like they were optional free add-ons. When my bill arrived, I had been charged 14.99 for each of them!! During the purchase process, there was no final summary of charges. When I contacted customer service, the first person sent me a screenshot of what I supposedly agreed to “Save 50% with a 1-time payment of €14.99” … first, that never displayed, and second, their screenshot doesn’t show the US dollar sign, but instead shows the euro currency sign (€). When I replied with these comments, they have stopped correspondence. I will work tirelessly to get WallPilates reported and removed!!!

If I could give WallPilates zero stars or a negative rating, I would do so. It really is that awful. I hope to spare others the money and frustration I experienced. The routines are not bad but you can find free wall pilates routines on YouTube that are more challenging. WallPilates does not always work on the iphone and is incredibly basic compared to other robust exercise apps
that allow you to track routines and progress. Also, watch out for unexpected charges!!! WallPilates does not tell you the 30-day challenges are extra. There is no "purchase option" or other notification if you try a challenge, so there is no way to know you are paying extra until you check you bank account and see unexpected charges. Customer service replies quickly but does nothing to explain these extra charges or to stand behind the product; there are no refunds. This is a very basic product that is not worth the investment.

WallPilates already charged my card but it freezes whenever I try and open it. I haven’t been able to do one session and it won’t register my email, I think it’s a scam app

If i could put zero stars i would! I did the quiz, purchased subscription then once it says your plan is ready for you & to meter your email WallPilates stops working!! Scammmmm!!

I cancelled my subscription the same day I got it because I could never get it to work.

Charged me the monthly fee but can’t even get WallPilates to work.

Won’t register my email.

App is not opening ,

It’s a scam, app doesn’t work

They charged me for the Ab program even though I did not purchase it. They would not reply back when I contacted the company.
They will not help you and you will not get your money back. Waste of time and I will never buy anything from this company again.

I hardly ever write reviews but WallPilates does not work. I have been back and forth with the company and because I can open WallPilates even tho I cannot access the workouts they will not refund my money. I was able to do 1 workout when I first signed up because it opened up a link right when I paid for it, but after the first workout I couldn’t find the link again so I emailed the company to see if they have an app and they sent me to WallPilates Store and I downloaded WallPilates and I could log on, put in my weight and age but was not able to access the workouts. So they sent me a link to download WallPilates from and same thing, I can open WallPilates , put in my age and weight and my water intake but the screen where the workouts are is blank. They r still refusing to refund my money they say because I accessed WallPilates that I’m not qualified to get a return! As I said I CAN access WallPilates I just CANNOT access the workouts. So I would NOT recommend this wall Pilates app because the company does not stand by their product! Keep scrolling and find a different wall Pilates app, I’m sure they are all better than this one

I missed canceling subscription due to my daughter passing away and me forgetting to cancel. They will not refund my money, and worry more about their policy and money then the customer.

Website asks you to buy additional services, and deceives you into an agreement. I thought clicking was going to take me to a page that would show costs and then allow me to agree or disagree and instead it charged me and moved to the next extra charge. I logged in to see what the site was like and started poking around. I then started getting the notifications from my card and realized what happened. I had been charged $170! I informed them of what happened and requested a refund for just the additional services. It had been less than 20 minutes. The response: After reviewing your account details, we must inform you that the purchase of the annual plan and the additional Abs and Booty Challenge programs was authorized by you at the time of transaction. As per our terms and conditions, refunds cannot be issued once the programs have been accessed upon logging in.

I want to start by saying I've never given anything a 1 star review. But this is the first because WallPilates didn't work for a week! When I asked for a refund they instead kept trying to say they would fix the problem. When they eventually did, a week later, I had already moved on to another app so I could continue my workout goals. And they're still refusing to give me a refund. Super disappointed in their customer service. Be warned...they just want your money and don't care about your fitness goals at all.