VidLive app not working? crashes or has problems?

VidLive Status

Last Updated on 2025-03-20 by AI APPS SRL

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Common VidLive Problems & Solutions. Troubleshooting Guide

Table of Contents:

VidLive iPhone Issues and Solutions

VidLive iOS app crashes, not working, errors
VidLive iOS app network issues
VidLive on iOS has black/white screen

VidLive Android App Issues and Solutions

VidLive has errors/crashing/not working
VidLive server network connectivity issues
VidLive has black screen

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VidLive iPhone Issues and Solutions

How to fix VidLive app crashes or not working on Iphone (iOS):

Close and restart the VidLive app on iPhone
Update VidLive app to the Latest Version for iOS
Uninstall and reinstall VidLive iPhone app
Update your iPhone to the latest iOS version

Fix VidLive on iPhone unable to connect to server/internet connection issues::

To resolve VidLive network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

VidLive Android App Issues and Solutions

Fix VidLive not working on Android, crashes, errors or is unresponsive:

Force Stop the VidLive App
1. On android, goto Settings » VidLive » click [Force Stop]

Update VidLive to the latest version on PlayStore

Clear VidLive App Cache and Data:
1. On android, goto Settings » Apps » VidLive » Storage » click [Clear Data] option. This clears both data and cache.
2. restart VidLive.

Fix VidLive unable to contact server/ VidLive internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click VidLive » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto VidLive » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch VidLive

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