Neko AI Status

Last Updated on 2024-04-22 by Loi Nguyen

I have a problem with Neko AI

Are you having issues? Select the issue you are having below and provide feedback to Neko AI.

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Most reported problems

Not working

45.5%

Connection

18.2%

Something else

18.2%

Account

9.1%

We 2026-04-23

App not loading any data (timeout errors). Gallery emptY. No response from support.

S 2026-01-25

Open app, it showing any of my arts, every screen is blank, none of my points are showing,

Showing 1-2 of 2 reported issues:

Common Neko AI Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Neko AI network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Neko AI App
1. On android, goto Settings » Neko AI » click [Force Stop]

Clear Neko AI App Cache and Data:
1. On android, goto Settings » Apps » Neko AI » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Neko AI.

On android, goto Settings » Apps or Manage Apps tab.
Click Neko AI » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Neko AI » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Neko AI

Apr 29, 2026, 12:10 AM
a iOS user from Palmerton, United States reported problems with Neko AI : Account
Apr 24, 2026, 02:58 AM
a iOS user from Padua, Italy reported problems with Neko AI : Not working
Apr 23, 2026, 02:17 PM
a iOS user from Seattle, United States reported problems with Neko AI : Login
Apr 23, 2026, 01:15 PM
a iOS user from Guaratuba, Brazil reported problems with Neko AI : Not working
Apr 23, 2026, 01:04 PM
a iOS user from Guaratuba, Brazil reported problems with Neko AI : Not working
Apr 23, 2026, 01:02 PM
a iOS user from Guaratuba, Brazil reported problems with Neko AI : Not working
Apr 23, 2026, 02:46 AM
a iOS user from Padua, Italy reported problems with Neko AI : Not working
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