Contact Showmax

Contact Showmax Support


Company Name:

About: Trending local shows, award-winning international series, blockbuster movies,
kids’ shows, ground-breaking doccies, live Premier League football on your
mobile and more – everything you love to watch is on Showmax. Watch wherever
you are, any time you like.



Showmax Customer Service 💢

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NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Showmax Africa Holdings Limited



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Showmax Website

Privacy Policy: https://showmax.com/privacy

Developer: Showmax Africa Holdings Limited




Privacy & Terms:

https://www.showmax.com/terms



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Protect your data and wallet. We investigate the developer's website (Showmax.com), verify they're legit, and uncover hidden scams or complaints.




25 Most reported problems 😔💔

4.7 out of 5
Bongeka
2026-05-15

I can't watch Showmax on my Huawei it says something wrong

Tumelo Mogane
2026-05-06

It doesn't want to log in

Pearl Sishi
2026-05-04

You did not debit last month and this month

Phumlanga
2026-05-01

I can't access my account

Pamela Ngwenya
2026-04-04

I upgraded to the R99 all devices plan but I cannot watch on my pc (I don't have a TV).

Ntando
2026-03-23

I can't update my payment

Thabiso
2026-02-12

Im struggling to change my password, because I forgot my old one.

Tshepo
2026-02-04

Its not allowing me to do the payment plan, it simply saying sorry

Sebatana
2026-01-04

The email address that I registered with for showmax is no longer working, which is sebatanakalakgosi@redacted. Kindly assist in changing it to sebatanakalakgosi2@redacted. Because even if I try to sign in with cellphone number, I am struggling

Thandeka
2025-12-17

Showmax debited from my account but it's not active. It keeps saying my service is not active, wanting me to make another payment after my payment successfully went off

Nombuso
2025-12-01

I want to pay my account please help

Libert
2025-10-25

I can't log in my showmax account on my TV

MMATLOU PAUL
2025-09-23

Hi, can you help with my account because it seems i have opt for two account and please help cancelling one for entertainment and leave football

Eugene
2025-09-18

I was in 50 package and 3days back u upgraded to Premier league and now all my other shows series and entertainment are locked I can't watch anything besides the sport

Joan
2025-09-03

My tv is not playing showmax ..it only plays trailer and I have a subscription

Milgret Nkambule
2025-08-29

I subscribed to showmax and i am unable to watch, but the money is debited every month

2025-08-28

I've like to use other account for showmax how can I do that without using my old account

Vuyiswa Bangani
2025-08-15

unable to access my showmax app, says i am not suscribed my showmax is linked to my dstv

OLAGUNJU LAWRENCE
2025-07-25

I have made several efforts to subscribe to showmax to no avail. How can you help me? Name: Olagunju Lawrence email: registrar.trinitate@redacted Phone number : 08050341510

Thulani Nogemane
2025-06-22

I want to canceled deal with showmax

Vusi
2025-06-16

Having problem to log in

Anthony Sutton
2025-05-17

I have tried to upload my new debit card details for Showmax & it indicates a problem each time . Please help. Its getting very frustrating!

Error

2025-04-09

by Razzy25

I subscribed to Showmax because of Youngins but unfortunately I have been searching for it for two days now and I keep getting the same answer No results

Difficult

2025-04-10

by Myssgreen

Please am not able to sign in

Bad!!

2025-04-11

by Ojrarely

HORRIBLE zero good films




Have a Problem with Showmax? Report Issue




Why should I report an Issue with Showmax?

  1. Pulling issues faced by users like you is a good way to draw attention of Showmax to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Showmax customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Showmax.


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