Contact Plaud Support
Company Name: iZYREC
About: PLAUD combines the latest AI technology to achieve efficient and accurate text
transcription services in multiple languages, meanwhile which greatly enhances
the process of converting natural speech to text, thereby increasing daily work
efficiency.
[Free Trial]
Nicebuild LLC.
Plaud Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of iZYREC
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit PLAUD Website
Privacy Policy: https://www.plaud.ai/pages/privacy-policy
Developer: NiceBuild LLC
Privacy & Terms:
https://store.plaud.ai/pages/plaud-terms-of-service
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7 Most reported problems 😔💔
The device has not been pairing for almost 2 months. I believe that it is fully charged. When I press the button, blinks green, sometimes a flash of red
support@redacted I have had my Plaud device for several months and I purchased extra minutes. Now i cannot find my recordings and i cannot get into my (me) account to purchase minutes. I tried to reconnect and i get a Failed to Connect notice. also, it says this Plaud note is bound to an sso account. for security reasons, we cannot display the account details. If you want to bind this PLAUD NOTE, sing in with that sso account to unbind it first. What does that mean, and have I lost my recording?
support@redacted I have had my Plaud device for several months and I purchased extra minutes. Now i cannot find my recordings and i cannot get into my (me) account to purchase minutes. I tried to reconnect and i get a Failed to Connect notice. also, it says this Plaud note is bound to an sso account. for security reasons, we cannot display the account details. If you want to bind this PLAUD NOTE, sing in with that sso account to unbind it first. What does that mean, and have I lost my recording?
My new PLaud not is impossible to remove from its case. I have to use pliers. Is this normal?
Great yet ends up worse
by ATL_Maddie
It’s easy to carry and use. As time goes on it gets worse. When it’s low on battery it will shut off before the indicator and it will be hard to get a charge to connect. Recharge often when it gets 50%. This is my second one. After a few months it starts having complications. Troubleshooting is horrible with customer service so don’t expect a ton of help with an actual person. My second one issue is that the device when next to the phone doesn’t connect and still searches for it. So hopefully you don’t need it when you do. I might be on my third one soon.
Good for now - needs a couple of bugs fixed
by Dean-O!
The PLAUD app and hardware work quite well. The microphone is nice and sensitive, but I question the necessity of the hardware, especially if Apple plans to integrate AI into the iPhone's operating system. One issue I encountered is that exporting recorded audio files in MP3 or other formats does not seem to work. I assume this is a bug that will be fixed, as the website handles it fine.
The hardware performs very well and can be separated from the phone, allowing for long recording sessions. I tried using the ChatGPT app directly with its built-in recorder, but it would cut out after about three minutes of recording. For this reason alone, the PLAUD hardware seems superior. Interestingly, if I take the text file generated by PLAUD and input it into ChatGPT, it outlines as well as the PLAUD app.
Overall, I give this a high rating of four out of five for its capabilities. However, its usefulness may decline with the potential inclusion of better audio recording capabilities in ChatGPT and the iOS operating system.
Very useful tool for transcribing in-person meetings
by Then What LLC
Plaud continues to add new features, like Ask with Ai which I’m looking forward to trying.
I liked that it could pick up and differentiate most of a conversation even in somewhat noisy environments. It has its limits to too much noise, yet, I was surprised how well it did while in my jeans pocket.
Some of the sub-menu commands (eg. Save mindmap to PNG) are written in Chinese, but everything else is in English. That’s my only suggested improvement.
I wonder if there’s a better way to periodically check the recording hardware device from the app - eg. to know when the battery has died so I can recharge it before I need it next.
The initial free trial was sufficient enough to transcribe & mindmap several long conversations before needing to upgrade — plenty to assess it’s usefulness.
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