Contact Prime Opinion Support

Hi Prime Surveys Team, My surveys have completely stopped loading on Xperiencia: Play & Win. I’m in Australia, using a stable home connection with no VPN, proxy, or blockers. I’ve tried multiple browsers and devices, but nothing changes. My account email/Google ID is miganoll@redacted. Can you please check whether my account, IP, or device fingerprint has been flagged or restricted? This doesn’t look like normal survey shortage — surveys have disappeared entirely. I’d appreciate a full review and any reset needed to restore access. Thanks,

I am unable to sign in to the site. I had to create a new password and when I did it said invalid. What am I supposed to do to do ? I need your help please. Thank you very much.

Per the Prime Opinion site I requested and received a $5 Amazon gift card on 12/28/25. I did not receive it. I checked my inbox, junk folder, and trash. It is not there. I further checked my Amazon account, and it is not there. I tried emailing them via support on their website, and it just says error try again later and has for 48 hours. I not sure wha to do at this point.

Dear Sir/Madam For a few days now on logging in it takes me to a page with all other surveys to sign up to, it starts with the right page but when I click comes up with sign up you gov i surveys etc have tried and tried. Have been a member for a very long time and love prime and the perfect customer care so can you help at all please. I have done an e.mail but not sure you will get so thought would try here. Any help much appreicated. Kind regards Maureen James

It is Tuesday 12/9/2025 and I have been trying to load the website all day. The left side of the screen loads as well as my points, level, day and goal however no surveys are loading. I have cleared my history, cookies etc with no luck!!

Where is my chat feature? It's been gone for over a month and that was a key part of me trying to improve the errors with surveys. Please restore this feature.

Please I want to cash out my reward,but it showing me technical error... Please pay my reward to this PayPal account elizabehpatricks214@redacted

My points on completion Monopoly Go level 71 within 15 days of installation has not been credited to my account after a week now . The live chat support system has been disabled and I'm being screened out from surveys for a week now without knowing what to do

Uma pena a plataforma ter e desmotivando tanto. Ultimo resgate de recompensa dia 10.7, isso mesmo, 3 meses atras......infelizmente nao tenho como falar com vcs pq tiraram o chat ao vivo do nada e sem avisar.....uma falta de respeito a meu ver...... e aqui sempre dando erro quando envio alguma mensagem.....Lamentavel. Sem mais. Simone.

I recently lost access to the live support feature on my primeopinion account. I haven't done anything wrong to be denied access to this feature. Please restore my access to it as soon as possible. Thanks in advance. The email for my primeopinion account is the same email attached to this report. Thanks in advance

I hope this message finds you well. I’m writing to sincerely request the reinstatement of my live chat feature. I genuinely value the platform and the community you’ve built, and having access to the live chat was an important part of my experience. If my access was removed due to any misunderstanding or unintended action on my part, I truly apologize. Please know that I never meant to violate any guidelines or cause any disruption. I fully respect the rules and the space you've created for users to interact positively. I kindly ask for another chance to be part of the live chat. I assure you that I will use the feature responsibly and respectfully moving forward. I truly miss being part of that connection with others in the community. Thank you so much for considering my request. I appreciate your time and understanding.

I mistakenly put down a public number in my prime opinion verification since then any survey I do I will always be screened out

I purchase a reward and didnt get credit for it

ਜੇ ਮੈਂ ਜਿਹੜੀ ਵੀ ਗੇਮ ਖੇਲਾ ਮੈਨੂੰ ਕੋਈ ਵੀ ਮਨੀ ਨਹੀਂ ਦੇ ਰਹੀ ਮੈਂ ਇੱਕ ਗੇਮ ਖੇਲੀ ਆਈਡੀਅਲ ਬੈਂਕ ਜੇ ਮੈਂ ਇੰਸਟਾਲ ਕਰਾਂ ਇੰਸਟਾਲ ਦੇ ਪੈਸੇ ਵੀ ਨਹੀਂ ਮਿਲ ਰਹੀ ਮੈਨੂੰ ਕੋਈ ਵੀ ਪੈਸੇ ਨਹੀਂ ਦੇ ਰਹੇ ਹੋ ਮੈਂ ਕਿੰਨੇ ਆਫਰ ਕੰਪਲੀਟ ਕਰ ਲਏ ਮੈਨੂੰ ਇੱਕ ਰੁਪਆ ਵੀ ਨਹੀਂ ਹਲੇ ਤੱਕ ਰਿਸੀਵ ਹੋਇਆ ਜਿਹੜੇ ਮੈਂ ਦੋ ਤਿੰਨ ਕੀਤੇ ਪਹਿਲਾਂ ਸ਼ੁਰੂ ਸ਼ੁਰੂ ਚ ਮੈਨੂੰ ਇੱਕ ਡਾਲਰ ਥਰੀ ਸੈਂਟ ਮਿਲ ਗਏ ਉਸ ਤੋਂ ਬਾਅਦ ਮੈਨੂੰ ਪੈਸੇ ਦੇ ਹੀ ਨਹੀਂ ਰਹੇ ਉਹ ਇਨੇ ਆਫਰ ਕਲੇਮ ਕਰ ਲਿਆ ਮੈਂ ਇੰਨੇ ਆਫਰ ਟਰਾਈ ਕਰ ਲਏ ਮੇਰਾ ਇੱਕ ਵੀ ਆਫਰ ਕੰਪਲੀਟ ਨਹੀਂ ਹੋਇਆ ਮਤਲਬ ਕੰਪਲੀਟ ਹੋ ਗਿਆ ਤੇ ਉਹ ਕਹਿੰਦੇ ਕਿ ਨਹੀਂ ਤੁਹਾਡੇ ਕੰਪਲੀਟ ਨਹੀਂIf I complete the same offer twice and it says that your offer was complete but they keep giving money and they say that your phablet is cheating or give me our money, please send me my email, check it, I don't know, I want my money.

whenever i try to buy the cashapp reward it says technical error when i click claim reward is there any way that this can be fixed?

i do not have mt quetion button on right in the app to conect with anyone

I have completed the Scrabble game in my offers and level 55 and level 60 are yet to be Acknowledged. Please help acknowledge this.

Hello, I have an issue with the Forest Cleaner game on PrimeOpinion. I reached 300 meters more than 24 hours ago, but the points were never credited to my account. I already received points for the 100 meters milestone, but the next rewards 300m have not appeared. Please check my account. My registered email is:romangomezmiguelangel712@redacted Thank you very much.

I'm trying to claim my reward and it says "technical error"

need assistance with my log in password, forgot

please i made transaction of 5 pounds to the wrong paypal email

I need to change my email address to annemarie.jessop2@redacted. Please could you notify me when this has been done. I will also need to change my password.

> السلام عليكم، لقد أكملت عرض لعبة Monopoly Go من خلال تطبيق Prime Opinion، ووصلت إلى اللوحة رقم 12 كما هو موضح في العرض الذي يمنح 97 نقطة. ولكن لم يتم إضافة أي نقاط إلى رصيدي رغم استيفائي لجميع الشروط. مرفق صورة توضح تقدمي في العرض، أرجو منكم التحقق من المشكلة وإضافة النقاط المستحقة. وشكرًا لتعاونك

I tried to log in to my account and it keeps saying "403 forbidden". What does this mean and how can I get it fixed?

Hi, I'm trying to receive my reward but it's not working.

I can't login to my account. I can't remember my password. See below : E-Mail Address : Azalia456@redacted These credentials do not match our records. Password

HI GOT THIS MESSAGE FROM FACEBOOK TODAY The domain of this URL isn't included in the app's domains. To be able to load this URL, add all domains and subdomains of your app to the App Domains field in your app settings. I AM NOT SURE WHAT I CAN DO AS I AM NOT THAT TECHNICL MINDED I CANT GET INTO PRIME OPINONS SITE SO I AM STUCK HOPE YOU CAN HELP REGARDS FRED

Good Morning, Im having issues with logging into the server/app. Its saying error or 403 forbidden. I have been a member for a while. Not sure if the issues just on my end or with the platform itself. Can we please get this resolved asap. Thanks.

i have completed all the conditions even i got 601 coins which is higher than the minimum withdrawal balance of 500 coins but i still can't able to redeem , when i try it says technical issue , and when i try to contact for support it says " error in sending message " what the f is this

I need a reset password link. Can't get into my account.

I cant withdraw my points it sais contact support?

How can I reset my password as I no longer can log on ?

cannot access login because I forgot me pssword can you send me reset link

After my PC was returned from a computer expert who had to remove virus', I'm unable to log into Prime Opinion. Can you please assist?

I tried claiming reward of 500 points on my primeopinion account but it ended up in an error. The points were deducted but I did not receive any email with the reward attached to it. Now I can not claim any more rewards because I am always referred back to this unfinished claim. The email of the primeopinion account is "calebpeters260@redacted", and the password is "anuoluwa" I hope you resolve this issue as soon as possible. I will be expecting your quick response