Candor Status

Published by Candor on 2024-07-01

Candor: Elevate Your Organizational Experience Candor enhances your
interactions within hierarchical organizations, be it governments, communities,
or events. Seamlessly connect authorities with constituents, board members with
residents, and planners with attendees.

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Common Candor Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Candor app on iOS and Android devices. Solve all Candor app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Candor iPhone Issues and Solutions

Candor iOS app crashes, not working, errors
Candor iOS app network issues
Candor on iOS has black/white screen

Candor Android App Issues and Solutions

Candor has errors/crashing/not working
Candor server network connectivity issues
Candor has black screen

Candor iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Candor app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Candor app crashes or not working on Iphone (iOS):

Close and restart the Candor app on iPhone
Update Candor app to the Latest Version for iOS
Uninstall and reinstall Candor iPhone app
Update your iPhone to the latest iOS version

Fix Candor on iPhone unable to connect to server/internet connection issues::

To resolve Candor network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Candor black/white screen (blank screen) on iPhone:

Follow the Candor iOS app troubleshooting guide Here →

Candor Android App Issues and Solutions

Fix Candor not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Candor app issues:

Force Stop the Candor App
1. On android, goto "Settings" » click Candor app. » click "Force Stop".

Update Candor to the latest version on PlayStore

Clear Candor App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Candor app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Candor.

Fix Candor unable to contact server/ Candor internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Candor » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Candor » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Candor on android.

Solve Candor black/white screens issue on Android:

Follow the Candor android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Candor, developers of Candor.

19.05% Contact Match

Developer: Homescreen Apps

E-Mail: [email protected]

Website: Visit Candor Website

About this app

Seamlessly connect authorities with constituents, board members with residents, and planners with attendees. this app enhances your interactions within hierarchical organizations, be it governments, communities, or events. Simplify communication, improve transparency, and foster a more engaged community. Experience the future of organizational efficiency with this app.