Contact Blackmagic Camera

Contact Blackmagic Camera Support

Published by on 2023-12-18

About: Introducing Digital Film for iPhone! Blackmagic Camera unlocks the power of your
iPhone by adding digital film camera controls and operating systems! Now you can
create the same cinematic ‘look’ as Hollywood feature films. You get the
same intuitive and user friendly interface as Blackmagic Design’s award
winning cameras.



How to Contact Blackmagic Camera Customer Service/Support

Blackmagic Camera Contact Information

Listed below are our top recommendations on how to get in contact with Blackmagic Camera. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Blackmagic Camera. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Blackmagic Design Inc



66.67% Contact Match

Developer: ConnectedApps

E-Mail: [email protected]

Website: Visit Blackmagic Camera Website

59.57% Contact Match

Developer: The Federal Design Group

E-Mail: [email protected]

Website: Visit The Federal Design Group Website








Reported Issues: 3 Comments

4.8 out of 5

By Joe_Scotto


HDMI out needs work.

HDMI output has been very hit or miss for me on multiple monitors and cables. Most of the time I just get a black output but I know the cable is working because the rest of iOS will mirror to the display. Toggling the HDMI Clean Feed setting seems to have no impact at all. It would be nice if we could just mirror what is on the display with our waveform, settings, etc. Otherwise the app is great but HDMI out is a very big feature for me that in its current state isn’t very usable.



By tool🐟🐟


Ruins about 20% of clips

It doesn’t happen every time, but it happens too often for this app to be reliable. I open the app, everything seems normal, record as I would with perfect preview, then I slide the phone back in my pocket and don’t think of it again. Until I dump footage and find that at least 20% of my clips have nothing but audio and terrible blue static covering the entire screen. Some sort of glitchy kind of look. But anything that was actually being recorded is just GONE. Completely. Forever. Never going to get those moments back. I’m willing to give up a bit of picture quality, or sound quality for convenience. But a I want to do is capture the moment in front of me in the time that it happens, and this app has failed time and time again at being reliable enough to do that. I tried to update, tried it again and again, but it has lost so many precious moment to me that I have no choice but to no use it ever. And at this rate, I don’t know if I will ever be able to trust it again.



By TySpaid


Fix the bugs

Got the app to be able to shoot Apple LOG in H.265 which has been great. But let us lock the app in landscape mode! I like to keep my phone rotation locked when using it, which makes me unable to shoot full landscape in the blackmagic app. I would love to open the app and have it immediately be landscape, should be as simple as a setting toggle. This would be perfect with mapping the app to the action button, and immediately start shooting pro video at any given moment. Also I’ve found that shooting apple log in h.265 doesn’t work when restarting the app, and you have to switch to ProRes and switch back for it to work which is quite annoying. This happens when switching between lenses too. Kills the momentum when you want to capture a quick moment and need to readjust settings every single time.




Have a Problem with Blackmagic Camera? Report Issue

Leave a comment:




Why should I report an Issue with Blackmagic Camera?

  1. Pulling issues faced by users like you is a good way to draw attention of Blackmagic Camera to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Blackmagic Camera customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Blackmagic Camera.


Stop Ridiculous Charges.


Prevent apps from taking your money without permission. Get a free Virtual Credit Card to signup for Subscriptions.

Get Started now →



Most Popular Apps in Photo & Video