Contact Webull Pay Support

Woke up this morning completely horrified that my crypto currency was no longer in my Webull app without any notice. I had thought I was hacked! Turns out my crypto was moved without my knowledge to this new app Webull Pay. It is not user friendly. I am so frustrated that I can’t see what my overall position averages are and I cant see the crypto performance anymore over a specific time period. So disappointed in these changes because they have made trading crypto more difficult instead of better. When I have the chance I will switch to a different platform and close my Webull accounts.

The only reason I could see for webull sending all its users crypto currency into this horrible generic hole of a app with no options to get their crypto away from it except sell and take money elsewhere is to cause a dip in the crypto market! It’s obviously been designed to be useless in every possible way by a company that has had years of feedback of what makes a trading app desirable from its crypto users! Clearly manipulation of the crypto markets!!!

I used my main Webull account as a main trading account because it could hold stocks and crypto in one place, without the need to transfer cash everywhere, back and forth while waiting for settlement. Now, it seems that will not be possible and I will be forced to move all my trading to another platform that will allow direct access to both stock and crypto in one account. Looking into Interactive Brokers, they are partnered with Paxos for crypto.