Contact Zumba Support
Company Name: Zumba® Fitness
About: Transform your fitness journey with the ultimate Dance-Fitness Party. Join
millions worldwide embracing the joy of fitness with the Zumba App.
Zumba Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Zumba - Dance Fitness Workout. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Zumba - Dance Fitness Workout. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Zumba Website
Privacy Policy: https://www.zumba.com/support/policy/privacy
Developer: Zumba Fitness, LLC
Privacy & Terms:
https://www.apple.com/legal/internet-services/itunes/dev/stdeula/
Read 3 Customer Service Reviews 😭😔💔
Refund
by Hahashorty83
This is the worse app and customer service. I requested a refund and explained that I never signed up for this service but $142 was taken from my account. They refuse to refund me and then proceed to tell me to cancel my subscription so I don’t get charged in the future. How in the world can I cancel something that I never signed up for and that I don’t know the login to it? As a single parent with 5 children this was a real blow to our family and I hope nobody in customer service has to experience something like this. That a lot of money to some and it could have put food on the table. Very sad that I am just out of this money. I am just in disbelief that they refuse to do anything about it.
Who exactly do I contact I have been contacting them and they aren’t helping. They told me to cancel my subscription and I said how can I do that when l don’t even know my login and password?
Horrible customer service
by CBKCRK
Don’t waste your time with this app - horrible customer service!
I signed up for the two week trial & decided I didn’t want to continue with a membership so three days before my trial period was set to expire, I tried reaching out to cancel. There is no easy way to cancel - I got bounced between multiple email address and multiple phone numbers, all saying someone else handles cancellations. Ultimately, they told me I’d need to contact Apple to cancel everything. By this time, the trial period had expired and the app automatically charged me for a full years subscription - didn’t even prompt me to choose monthly or a full year, didn’t ask me to input credit card info, just charged it straight through Apple.
So now I’m stuck with an app I really don’t care for because the classes are not hard enough for a full year.
Horrible customer service. Never had so much trouble getting rid of something….and I’m still stuck with it!
Horrible customer service
by JiaPia13
I purchased a program that had no expiration date listed. I injured myself and could not do it. When I came back, they ended my access and basically told me if I wanted to do the program, I should buy it again. No empathy at all and no accountability. Despite not having an expiration date for the program, they were not willing to help at all. I felt like I just gave money away for nothing. If you care anything about customer service, this might not be the company to use. There videos are great from what I can see but customer service is horrible.
Have a Problem with Zumba - Dance Fitness Workout? Report Issue
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