Contact Lively Cycle Period tracker Support

by Beingchristie

The creator of this app is not open to discussing how her values being instilled in this “period” app can be harmful for people with periods. She instead decides to block you on social media instead of having a conversation, but she’ll happily respond to all the positive comments.

Lacking integrity when making an app for people with periods is highly problematic in 2024. But if you believe in living in the 1950s, this app is for you.

I’ve been asking for a refund and it’s taken Support too long to respond. Don’t waste your time.

by TrBehr

This is an an app for emotions and well being, not cycle tracking. Where is the ability to input every single detail about my cycle? An app made for women by women and it doesnt have the ability to add a flow everyday? Apparently irregular cycles don’t exist. Odd. Nowhere to add cervix position? No temp? If that’s all a premium feature it’s ridiculous to make women pay for what we could be doing with pen and paper. Made by women for women so we can spend money and feel good. Like its fine but the way this is advertised as “the best” the least it could do is be more user friendly about updating the flow and have temp/cervix tracking. I’ve used much better apps, this one isn’t it unless you want something to tell you you’re on a certain phase, but again how does it know because it’s so unfriendly for users to update their cycles and it doesn’t even take into consideration the other important aspects of tracking.

by Amanda Ramsey

I was really excited to try this app!
At first it seemed like a lot of helpful info but eventually during the trial I realized it wasn’t engaging/easy enough to make me want to use it daily. For this kind of thing it only works if it’s quick and easy on a daily basis. I don’t want to scroll through 100+ Foods or Activities to track what I did eat/do.
So on the last day of my trial, I reached out to cancel because I couldn’t find it in the app. They sent me cancellation instructions and I did cancel, but they STILL charged my card. They won’t reply to my email about a refund! Their period tracker is a good start and the tips are good enough, but after using it the trial week I ultimately decided it wasn’t worth $30 for what you get. Don’t be fooled!!