Translate Mate Status

Last Updated on 2024-11-04 by WUHE Technology Limited

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Common Translate Mate Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Translate Mate app on iOS and Android devices. Solve all Translate Mate app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Translate Mate iPhone Issues and Solutions

Translate Mate iOS app crashes, not working, errors
Translate Mate iOS app network issues
Translate Mate on iOS has black/white screen

Translate Mate Android App Issues and Solutions

Translate Mate has errors/crashing/not working
Translate Mate server network connectivity issues
Translate Mate has black screen

Translate Mate iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Translate Mate app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Translate Mate app crashes or not working on Iphone (iOS):

Close and restart the Translate Mate app on iPhone
Update Translate Mate app to the Latest Version for iOS
Uninstall and reinstall Translate Mate iPhone app
Update your iPhone to the latest iOS version

Fix Translate Mate on iPhone unable to connect to server/internet connection issues::

To resolve Translate Mate network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Translate Mate black/white screen (blank screen) on iPhone:

Follow the Translate Mate iOS app troubleshooting guide Here →

Translate Mate Android App Issues and Solutions

Fix Translate Mate not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Translate Mate app issues:

Force Stop the Translate Mate App
1. On android, goto "Settings" » click Translate Mate app. » click "Force Stop".

Update Translate Mate to the latest version on PlayStore

Clear Translate Mate App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Translate Mate app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Translate Mate.

Fix Translate Mate unable to contact server/ Translate Mate internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Translate Mate » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Translate Mate » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Translate Mate on android.

Solve Translate Mate black/white screens issue on Android:

Follow the Translate Mate android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at WUHE Technology Limited, developers of Translate Mate.

About this app

Whether you're traveling to new places or trying to get started learning a new language, thanks to “Translate Mate”, the language is no longer a barrier to communication. Speak to translate. Enter the phrase you want to translate to receive the results in text format or to hear the correct pronunciation. Dictate what you want to translate and let TranslateMate read out the translation, or read it on your screen. Translate text into many popular languages. Translate any pic or text using your camera. Easily translate menus, signs, or any paper document. Break down language barriers with our communication app, designed to help you connect with anyone, anywhere. Our app makes it easy to communicate with people from around the world with its intuitive multilingual interface. Travel with confidence knowing you have our app, which can translate languages on the go.