Contact Mes Comptes CCF Support
Company Name: Banque des Caraibes SA
About: Mes Comptes CCF mobile app is designed to offer you complete, simple and secure
access to all your finances.
Mes Comptes CCF allows you to:
- View the balance
and transactions of your current and savings accounts and your loans
- Easily
view and share your RIB/IBAN
- Consult the other accounts for which you have
access (children, guardianships, power of attorney)
- Make transfers to internal
or external accounts with ease
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Mes Comptes CCF Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Banque des Caraibes SA
Verified email ✔✔
E-Mail: contact@ccf.fr
Website: 🌍 Visit Mes Comptes CCF Website
Privacy Policy: https://www.ccf.fr/particuliers/informations-legales/protection-des-donnees.html
Developer: CCF Banque
3 Most reported problems 😔💔
Ugly UI
by IFadster
Great disappointment from the UI, especially after coming from HSBC app. Everything feels old. Better to upgrade it quickly before you see an exodus of accounts (and exodus of money).
Yikes
by Elsaisawesome
First off, not sure why this is labeled Carribean Bank app! CCF is a traditional French bank, or so I thought when they took over our hsbc accounts. The clunkiness of this app is surprising for a large bank, especially since the changeover has been in the works for at least a year. I encountered a bug within first 5 min of use while attempting to message my banker. Had to close and restart. Not reassuring…
Embarrassingly bad
by Ed662607015
That app is so bad it could be used to teach what not to do when creating a mobile banking app. Ugly design, awkward UX, ridiculous onboarding - involving a letter, by post, to enable FaceID -, it would be funny if it wasn't so sad.
The only explanation is probably that the goal is to rapidly wrap up and close ex-HSBC banking activities in France, and the app was designed with zero budget.
And what's with the "Banque des Caraibes" developer? As an ex-HSBC entity, this is really on the nose.
Have a Problem with Mes Comptes CCF? Report Issue
Why should I report an Issue with Mes Comptes CCF?
- Pulling issues faced by users like you is a good way to draw attention of Mes Comptes CCF to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Mes Comptes CCF customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Mes Comptes CCF.
