Contact IDM Support
Company Name: Firebolt Online, LLC
About: Tool to manage downloads on-device for those who want more control.
Here's why
we think you'll like it:
- Fine control: pause and resume
- No re-downloading
data when network changes, start where you left off
- Queue with priority:
reoder downloads up and down to change priority
- Multiple threads for speed
optimized to save device battery
There is more!
- Autorename and
clarification for errors
- Embedded files br.
IDM Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit 1DM Website
Privacy Policy: https://www.apps2sd.info/idm/privacy_policy.html
Developer: Vicky Bonick
Privacy & Terms:
https://www.firebolt.page/idm/privacy-policy
4 Most reported problems 😔💔
I visit your site and try to download IDM. It did not work, I pay the required amount true my BDO bank in Lucana City. Hereby the bank notice INTERNET DOWNL MANAGER ABU DHABI ARE Dec 21, 2025 PHP696.90. Can you help me to contact the download manager. If not then send me the money back. Thanks in advance for your help.
Malfunctional, stay away until they fix
by Yamotha420
Unable to download as a free user. Supposed to be able to watch an ad to get a download but the ad just keeps repeating. Not going to pay for full version if testing it out won’t even work
Won’t let me play ad
by IFlameDolphin
Non-functional app, I don’t want to pay so I pressed the “watch video” button that comes up when you want to download something, but the video won’t play so I’m not able to download anything. This is a fake scam app.
Worst app EVER
by El Jaimee
I got this app and it doesn’t let you download anything. 90% of the time it just keeps asking you to upgrade to the Premium version. You can’t even test this trial version. This is straight up junk
Have a Problem with IDM: Internet Download Manager? Report Issue
Why should I report an Issue with IDM: Internet Download Manager?
- Pulling issues faced by users like you is a good way to draw attention of IDM: Internet Download Manager to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a IDM: Internet Download Manager customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using IDM: Internet Download Manager.
