Contact Power of Vitality Support

by Jc45249

0 stars
Bad!
I’m exercising less, because there’s no reward for doing more. Much easier to earn points than the old company. But less points available. Now today this app won’t even load. Pretty (not) pink rotating circle after login. Only an insurance company could only have designed an app so bad. You have to search everywhere to find anything - that’s not very interesting anyway. Which is how they got me to have no interest in using it. Now I discover they ‘had a login issue’ No, I didn’t notice for - 1 month? Probably 2! So I wait and see if it will sync up, no of course not. So now of course, I have to figure out how I see if I can get the points. (Sound like any insurance company you know?)
So not worth it.
My company switched to this garbage (probably saving a lot of money), so that we can get so much less. (Previous solution would allow 30 points for 600 calories of effort - this a max of 15 points for 45 minutes of “high” heart rate.
Why?
Why bother?
Oh wait, those “don’t leave money on the table, don’t miss out on the rewards!”
Go ahead, use it, be cheated.
Oh did I say it was bad?

by Fab Blondie

After I setup my login info it took hours for me to login because they could t find my information. Now that I can login I get a screen that says that they have a new app. Click to go to the App Store and it takes me to this exact same app! I can’t get any further than this. There’s no option to skip. I hate this app and my employer is using this as part of a program that can help me earn some extra money towards my paycheck. Guess I won’t be earning that extra money because this app doesn’t work at all. Waste of time! Don’t recommend! Hopefully someday I’ll be able to login and setup what I need.

by Fpcmike

Every time I open app it doesn’t realize I’ve already completed the Initial getting started slides. Each login I have to do this. It doesn’t capture my Shapa weighs in only the first day I setup app. When I watch a video or read an assessment it doesn’t show the green check mark or removes checkmarks from assessments I’ve completed. This app/website was not ready it needs major updates. I work at a large engineering firm many of us don’t think we even have a chance at earning enough points some have given up and have communicated this to our HR dept how displeased we are with the new updates please resolve the issues and when customers submit technical service requests thru app acknowledgement would be nice. Future improvement when using app program the Dynamic Island to see the total points refreshing so user doesn’t have to constantly pull down to refresh points.