Contact Merge Survival Wasteland Support

by LynneOKguru

Okay I messaged the company and let them know that it isn't letting me save my progress nor letting me start over with a new account. I can't access ANY of my sign ins as the app keeps saying "connection error try again"??? Or something like that. It's frustrating as I have done everything and I mean everything to get it to save. It says to update the app store app??? First of all HOW?? I made sure all things are updated. Second, I deleted and re download.... That also didn't work. I restarted my phone. And you guessed it... NOPE! I have tried connecting my progress to social media... To my apple account.... All the options! What do I do?? I even tried making a new account by starting over. And yes I even have so much storage. I deleted so many apps to make sure this would work. Please update app! Or give me some kind of help. I'm desperate here. I love this game and I want to play so much. I don't want to lose my progress again. Please let me know what to do next. And yes I messaged and emailed the company. I followed pretty much all the instructions. Thanks in advance!

by Ksemm95

I paid $10 for one of their in app additions. You had to complete challenges to get the items and I had gotten pretty far. There was a few days left so I decided to splurge and get the extra items since I had made it so far. I got it on one of the last few days left in the challenge and was slowly working through claiming the items, excited about all of them. On the expiration date I never would have guessed that instead of the remaining items going straight into my inventory, they disappeared! I lost all the items I was so excited to recieve, especially since I paid for them. I messaged support because I thought it had to be an error that they disappeared instead of going to my inventory. They responded telling me it was MY FAULT I didn't claim all the items immediately. I feel any items remaining at the end of the challenge should be given to the person who paid for them and completed all the challenges. I should have never purchased an in app add on, and now I have learned my lesson.

by Emersky

This is an entertaining game, has interesting survival aspect, and is very pointedly preaching about the concerns of climate change, global warming, and the human hands responsible for making that happen; and that’s great, it’s trying to be educational, and I love that for her. My concern is who the game is framing as responsible; it may be easier for us ordinary folks to consider our actions of recycling, composting, limiting personal single use plastics, etc. as effective enough to stop climate change, but the major culprits behind the destruction of our planet are huge corporations just looking to profit. Shaming and guilting ordinary people is not the solution to stopping the destruction, and spinning that narrative has a chance of doing more harm than it does good. It can make us complacent in thinking that changing our habits alone is enough to stop what is happening to the world around us, not keeping us vigilant in watching what laws are being passed that benefit these companies, what actions are being taken in the green energy sector, what politicians are saying in our local and national communities. Spinning this narrative of guilt doesn’t encompass the full reality or truth of our situation, and although this is just a silly merging game at the end of the day, I caution anyone playing that things are not as simple as they may appear.