Scanius Status

Last Updated on 2024-09-24 by Ruslan Khalikov

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Common Scanius Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Scanius app on iOS and Android devices. Solve all Scanius app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Scanius iPhone Issues and Solutions

Scanius iOS app crashes, not working, errors
Scanius iOS app network issues
Scanius on iOS has black/white screen

Scanius Android App Issues and Solutions

Scanius has errors/crashing/not working
Scanius server network connectivity issues
Scanius has black screen

Scanius iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Scanius app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Scanius app crashes or not working on Iphone (iOS):

Close and restart the Scanius app on iPhone
Update Scanius app to the Latest Version for iOS
Uninstall and reinstall Scanius iPhone app
Update your iPhone to the latest iOS version

Fix Scanius on iPhone unable to connect to server/internet connection issues::

To resolve Scanius network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Scanius black/white screen (blank screen) on iPhone:

Follow the Scanius iOS app troubleshooting guide Here →

Scanius Android App Issues and Solutions

Fix Scanius not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Scanius app issues:

Force Stop the Scanius App
1. On android, goto "Settings" » click Scanius app. » click "Force Stop".

Update Scanius to the latest version on PlayStore

Clear Scanius App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Scanius app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Scanius.

Fix Scanius unable to contact server/ Scanius internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Scanius » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Scanius » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Scanius on android.

Solve Scanius black/white screens issue on Android:

Follow the Scanius android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Ruslan Khalikov, developers of Scanius.

Verified email

Contact e-Mail: support@scaniusapp.com

About this app

All your scanned documents are stored locally on your device without third-party apps. We value your privacy. • Auto-renewal may be turned off in the user's Account Settings. this app is a simple and user-friendly application for quickly scanning, editing, signing and sending high-quality documents. If you have ideas, please email us: support@scaniusapp. We are constantly improving Scanius .