Contact Superfan, the social music app

Contact Su Support


Company Name:

About: Superfan is a social music app that shows you what music your friends are
listening to every week. It tracks the songs you listen to real-time, and gives
you and your friends a recap every week.



Su Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



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Verified email  

Contact e-Mail: support@superfan.social




Privacy & Terms:

https://superfan.social/privacy-policy






3 Most reported problems 😔💔

4.4 out of 5

Can’t link Apple Music

2023-09-20

by __Dusya__

This app seems so fun but I cannot use it since I use Apple Music and would love if I could connect my music!

App does not open

2023-09-27

by Keepin'it100

I tried to uninstall then install the app; switch off and turn on my phone; update my phone; change my Wi-Fi to different connection but all does not work or let me connect to my Spotify. This bug needs to be fixed.

Not accurate

2023-10-30

by Nothxfloimgood

I’m an admitted serial-song-repeater and serial-song-skipper… according to Superfan my top 3 songs are a song I listened to once, not on any playlist or in my liked songs, when I had it stuck in my head driving home from work over a month ago, a song I liked and haven’t listened to since 2 months ago, and a song I added to a playlist on a roadtrip in June and have skipped over in under 2 seconds every single morning when I drive home from work. I figured things would update today for the Friday update. Nothing changed. Only one “top album” is correct for me, which makes no sense bc I listen to the same 3 songs from it over and over when I have a few too many (which I’ve done multiple times this week, don’t judge). I love the concept but nothing is accurate.


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Why should I report an Issue with Superfan, the social music app?

  1. Pulling issues faced by users like you is a good way to draw attention of Superfan, the social music app to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Superfan, the social music app customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Superfan, the social music app.


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