Contact Link to Windows Support

One star for the concept. Look, I understand it’s only in Beta. I’m signed up as an insider and providing feedback. But it basically never works so I’m giving up until it’s “real.” Constantly unpairs PC from iPhone. And then basically need to uninstall and reinstall apps on phone and PC and start whole process of turning on and off Bluetooth on both sides, rediscovering devices, reattempting pairing, and so on in a frustrating loop. Meanwhile, the app on the PC almost always freezes before messages and calls appear once paired. And then I get a “disconnected” with a refresh symbol. When I click on refresh, whole set of the above listed problems just starts again. I know MSFT wants users to help debug this noble effort, but I don’t have hours in a day to do so

I have my phone and PC telling me that they are connected via Bluetooth, but the Link for Windows app never connects. I tried 3 times for 10 minutes each - meaning I sat there and watch the Link for Windows app on my phone attempt to pair with my already paired Windows 10 PC that was a single foot away for 30 minutes. It never paired with the already paired devices. Yes, I made sure they were updated. Yes, I restarted the machines. Yes, I doubled checked the pairing in settings on both devices. Still paired.

Both the phone and laptop show Bluetooth is connected but both this app and phone link say they are not. Removed devices on both ends and Tried multiple different ways (using app on laptop, app on phone, and manually). Everything always ends up devices showing connected but neither app shows connected. There should have been a lot more testing before this was released.