Contact NovelOasis Support
Company Name: 浩亮 崔
About: Over here! Novel fans.
Welcome to NovelOasis! A platform full of fantistic
novels.
NovelOasis Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with NovelOasis. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact NovelOasis. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Privacy & Terms:
https://api.novel-oasis.com/user_agreement
https://api.novel-oasis.com/privacy_policy
Read 3 Customer Service Reviews 😭😔💔
Don’t spend money on monthly service
by Tr!n!
So i was ok with this app similar to the other book readers on the market however I spent money three times and still can’t get what I paid for. I’ve contacted customer service several times and no response… bought monthly membership with daily vouchers and still no vouchers… gonna ask apple for a refund cause this is crap… love the books here but you can’t read them without paying. 300 chapters to get to the first issue…books over 1000 chapters and ongoing…sad would have loved it but rip off with no support
NOT FREE
by BsScams
You have to do multiple task to get vouchers to open up the chapters. Most books the first few chapters are free then they are locked. You have to pay to get coins to unlock the chapters. You get free vouchers after reading for a certain time limit but if you don’t buy coins you can’t read to get the free vouchers. Unless you start a whole new book and read the first free chapters. Only then do you get 10-15 vouchers and the minimum that I’ve seen has been at least 22 coins/vouchers to open a chapter.
Thief
by Fussy1998
I purchased coins I didn’t get and sent them multiple emails and screenshots of the coins I purchased and no response from company the coins and book I was reading were both gone
I tried to get Apple to refund my money cause this company is a thief said no in app purchases but even when I have Apple receipt to prove it
I’m giving this 0 stars please disregard that 1 star I wouldn’t even give it that
Have a Problem with NovelOasis? Report Issue
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- Pulling issues faced by users like you is a good way to draw attention of NovelOasis to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a NovelOasis customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using NovelOasis.
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