myCWT Reviews

myCWT Reviews

Published by on 2024-09-29

🏷️ About: The myCWT app is a business travel companion that allows users to plan, book, manage, and track their travel. It offers a range of features such as real-time alerts, itinerary syncing, and chat with a CWT travel counselor. The app is exclusively available to business travelers whose companies use CWT as their preferred travel management provider.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
66.4%

🙄💅🫥 Neutral
19.6%

😎👌🔥 Positive experience
14.0%

~ from Justuseapp.com NLP analysis of 14,522 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- The app allows users to book hotels on the go.

- The app provides calendar reminders of reservations made through the online booking tool.

- The app lists various hotel room rates.



Read 22 Customer Service Reviews 👿🤬😡😠💢😤

4.6 out of 5

Terrible Hotel Booking App

2022-05-21

myCWT has been mandated by my employer.

It only allows you to book hotels. You have to use a web based clunky 6 next/confirm clicks to book airfare.

myCWT lists tons of Hotel Room rates that require AAA membership Card and no way to stop that.

Cannot filter hotels listed by brand. Seems like a basic hotel reservations site.

Cannot sort by distance from address. That’s meaningful when considering travel to San Fran and NYC with such terrible traffic.

Doesn’t know that SPG and Marriott have merged.

Lists hotels as much as $150 per night more than the brand’s app or website does. Specifically, it lists the Algonquin in NYC at $718. Marriott offers same king bed room with $25 Credit for $578. Ugh!

Not a huge fan

2022-06-22

I used to be able to book flights and book hotels and rental cars with myCWT. And now I only get to book a hotel. If my company didn’t enforce the use of it I would definitely not use this as it is not useful. Also I’ve had trouble in the past with cancellations from agents that didn’t actually cancel my flight and I got charged for it. I really don’t have a high opinion of CWT.

Limited booking capability

2022-07-23

I need to be able to actually book trips on the go. The hotel is the only thing you can book on myCWT , and that is the least likely item I would need at last minute notice. Calendar reminders of my reservation are already available through the online booking tool. What is needed is the ability to actually make reservations on the go. Nice concept, but limited actual utility

Need to be able to find hotels in nearby cities

2022-08-24

For my reservation, I was not familiar with the nearby cities. The town I was traveling only had one choice which was booked. I had to resort to another app to find nearby cities. myCWT should show lodging in nearby cities even if you don’t know the name of those cities. Otherwise, it worked fine.

Not very useful

2022-09-25

myCWT works and is attractive, but I have virtually no use for it. CWT books my flight and hotel in advance, and everything else myCWT can do is readily available and more trustworthy with other apps (weather, flight updates). The one reason I downloaded this was because I thought I could submit pictures of receipts and have them automatically attach to my trip for easy association in an expense report. I swear a previous version of myCWT could do this.

Mycwt no longer allows calendar sync with Google Calendar

2022-10-26

I use Google Calendar to share my travel plans with my family and has worked flawlessly until 3 weeks ago. The latest update no longer allows or shows any Google Calendar. Please fix this important feature!

Call to customer service

2022-11-27

I was on hold for nearly 30 min (to talk to customer service) and still could not get through. The price on myCWT for Homewood suites in Victoria was $112 whereas in the Concur app it was $99. Had trouble booking through Concur for the first tome in the last 2 years. Not sure if the site was under maintenance.

Much better now

2022-12-28

Edit of previous review below:
Everything seems to be working again! Thanks for fixing it!!

I can’t use it on iPhone 7. Crashes continuously... obviously it wasn’t checked before releasing the update. Poor...

Better Than it Was

2023-01-29

I'm glad you can book hotels in it now because it was fairly worthless before that. I like the directions feature. It doesn't always update, but it's what we use for work travel; what do you do? It kept bugging me for a review. I hope that stops now.

Check In Issue

2023-03-02

myCWT is pretty good except the SWA booking ID won’t populate making it hard to check in using the tool 24 hours before the flight. Since it noes to remind you to check in why doesn’t it just populate that info? That would be a good app.

Responsiveness is 2nd to none!

2023-03-31

Just got setup today and after emailing support to add a trip I had booked prior, I received an email that it was loaded in less than 3 minutes — phenomenal!!

Stranded

2023-05-02

Was so excited to get myCWT thinking it would be a travel bonus. NOOOO no notifications NO information actually i feel i am more out of the loop with my corporate travel group than ever before. Didnt get the usual emails on a two hour delay! Dont share my same false sense of security. Save your excitement for santa. He is more dependable!

Essential

2023-06-02

myCWT makes my travel SO EASY!! It notifies me of gate changes, delays and lists all my flights! I’ve traveled to other countries and without myCWT would have been completely lost!

App crashes. Never had worked for me.. until now

2023-07-04

UPDATE: thanks dev man!! App is working great now. I look forward to putting it to use next week!! Been a year since I’ve tried myCWT and once I’ve set up my account, myCWT crashes. Tried deleting myCWT today and setting up from scratch, still crashes.

Love myCWT!

2023-08-04

Love the this app app. Super easy to use for simple roundtrip flights and excellent hotel booking options. I also love that I get the airlines flight updates/change notifications before the airlines app provides the update.

Love myCWT

2023-09-05

This is a must have! Able to book everything via you mobile device is awesome. No more clunky sites or having to be on hold. User friendly as it’s easy to navigate and it has all the bells and whistles without the noise.

Must have when travelling

2023-10-07

All necessary travel information in one place. Keeps me updated and on track. The booking functionality is easy and efficient! Again, a must have!

Please Add hotel phone numbers to the hotel profile

2023-11-07

It will be very helpful. You have transportation, directions, and so many other details. Phone number we can click on and call the hotel will be very helpful.

Thanks!

Love it

2023-12-09

I can't, with my company, use myCWT to book. But it's great for status updates and itinerary. To those that think myCWT is useless, it's because you aren't using CWT's travel agency. My company does and myCWT integrates all my itineraries, plus I can add personal ones to it as well for combined business/pleasure trips.

Slow and useless app. Don’t waste your time.

2024-01-09

I tried myCWT several times to give it a chance I was disappointed each and every time. Don’t waste your time downloading myCWT because it won’t help you and your travel plans, the passwords are always incorrect due to app error.

You can check the weather... That about it.

2024-12-19

Soooo... I'm having trouble understanding any review that's positive especially those that say they can't travel without the CWT app... Why is that? What am I missing? This thing is absolutely pointless and there is zero reason to have it. There are tons of apps (and now even email) that adds info to your travel apps or calendar automatically with very close to 100% precision. The ONE thing that one would think myCWT should do, it doesn't: book flights and rental cars... Well two things- change existing travel which it doesn't do, either. It does kinda allow you to book hotels... Ok so how do I get to the hotel if I can't book a flight or rental car or car service or or or? It shows flight schedules but you have to call and sit on hold for a half hour- and pay for that privilege... sorry, not going to do it. Ridiculous. Maybe have folks call for complex flight schedules but not to deal with that drama for simple domestic flights. Flying San Fransisco to Burbank? wow that's a tough one I need to call someone for help. Even worse, Los Angeles to NY - whoa that's a longer flight- I really need help booking that nonstop flight.

I have no clue the point of myCWT- it adds zero value.

Must have when travelling

2024-12-19

All necessary travel information in one place. Keeps me updated and on track. The booking functionality is easy and efficient! Again, a must have!



Is myCWT Safe? 🤗🙏


No. myCWT does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 14,522 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . Justuseapp Safety Score for myCWT Is 17.4/100.


Is myCWT Legit? 💯


No. myCWT does not seem legit based on our analysis. This conclusion was arrived at by running over 14,522 myCWT User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for myCWT Is 41.8/100..


Is myCWT not working? 🚨


myCWT works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with myCWT? Post a Review




Features

- Book and manage company-preferred hotels, flights, and car rentals

- Check-in directly from the app on over 250 airlines

- Add loyalty program information to your travel profile to auto-populate into all reservations

- Sync all elements of your travel itinerary into your calendar

- Share your itinerary with colleagues

- Obtain real-time flight notifications and safety alerts

- Chat with a CWT travel counselor through the app's messaging service

- Manage travel as a travel arranger

- Available in English, French, German, Italian, and Spanish

- Requires a unique traveler email address to create a CWT travel profile

- Booking functionality and messaging service may be limited to specific companies and/or countries.

  Customer Service/Support
Developer:
Carlson Wagonlit Travel


Website: