🏷️ About: This app enables mobile device access to CA Service Management to perform many tasks that leverage CA Service Desk Manager, CA Service Catalog and CA IT Asset Manager. You can collaborate for issue resolution via communities, ask questions, reply to other's question and comment on replies.
by Ph3drus
Did ca write CAServiceManagement to intentionally be worthless?
Yes. CA Service Management is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 1 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.0/5 . Justuseapp Safety Score for CA Service Management Is 34.7/100.
Yes. CA Service Management is legit, but not 100% legit to us. This conclusion was arrived at by running over 1 CA Service Management User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for CA Service Management Is 39/100..
CA Service Management works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
If you are still unable to resolve your issue, the app lets you request a service or open a CA Service Desk Manager ticket including use of the mobile device camera, location and voice-to-text features to simplify ticket creation.
This app enables mobile device access to CA Service Management to perform many tasks that leverage CA Service Desk Manager, CA Service Catalog and CA IT Asset Manager.
This app requires an active CA Service Desk Manager 12.7 or later implementation that has been configured for mobile access.
Requesting available services or viewing the open service requests requires CA Service Catalog.
Support Analysts can view and filter their ticket queues, as well as drill into the details of a specific ticket and perform various actions on it.
Accessing assets requires CA IT Asset Manager.
You can collaborate for issue resolution via communities, ask questions, reply to other's question and comment on replies.
You can also view your open help desk tickets.
Another capability enables you to review your assigned tasks and take action, such as approving the task.
