Contact Wine Enthusiast Support
Company Name: Wine Enthusiast
About: Wine accessories and gifts online
Headquarters: Pleasantville, New York, United States.
Wine Enthusiast Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Wine Enthusiast Magazine Website
Privacy Policy: https://www.winemag.com/privacy-policy/
Developer: Wine Enthusiast
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4 Most reported problems 😔💔
12 bottle touch screen cooler fan does not come on. There is power to the unit
Horrible experience so far... WE - total fail!
by Tuty Menji
1. I got the paid subscription to the magazine so why should I have to pay for the iPad version.
2. A big name like WE shouldn't be so slow to update their products. This makes me want to cancel my subscription, but I already paid for two years. Get with the program WE or I am calling for a refund.
I got the paid subscription for the magazine and when I downloaded WE to ipad, only April 2013 appears. It's September and they do offer "in app" purchase at $2.99 but only have June 2013!!!
After subscribing no magazines download
by Itdd71
Paid for a subscription, no sign of missing issue. Clicked "restore missing issues" but still the latest (May) issue is missing from my library despite "Missing issues restored message".Option to buy it for $2.99 remains in store.
The support button on this page redirects to a generic contact page on the mag website with no reference to the ipad app. Pointless app if subscription doesn't work.
Please fix now and in future test before releasing.
Could not get app to work
by Joediii123456
Downloaded the application; paid for an issue; went to read it and I got a compatibility error saying I had to download a newer version. I did re-download but same issue. My version of IOS is 6.1.
Very disappointed and a useless app and purchase. I was thinking of purchasing a subscription to the magazine but based on this I will no longer consider that.
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Why should I report an Issue with Wine Enthusiast?
- Pulling issues faced by users like you is a good way to draw attention of Wine Enthusiast to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Wine Enthusiast customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Wine Enthusiast.
