Contact MAF Carrefour Online Shopping Support

by Babyherring

I was asked to write a review. What’s there to write? Almost nothing here in the app really works. Click on a category or a shelf — it will render itself empty with an illiterate “Ooops, something went wrong!”. It takes a Christmas miracle to complete an order. ~75% of what’s in the actual supermarket isn’t depicted in the app at all; the fact that however will not save you from almost immediately getting never-ending PHONE-CALLS: first from the supermarket shelf attendant (?) who will callously report that about a third of what you just order isn’t actually available for purchase; no need trying to communicate clarifications to her on how to get to your place without getting lost, considering the likelihood of how such handicap might come in handy later, — as she and the delivery chevalier apparently won’t ever cross paths in this galaxy; please, just seat back, relax and await for more phone-calls from the mentioned delivery male-gazer asking first how to get from the street to the building entrance and from the elevator door to the apartment door, as well as how to operate a building door buzzer in case it is completely and decidedly unlocked, — since a simple address, garnished will all the directions (that probably isn’t proffered to the currier by the app, why make the quest less tantalising!), just won’t suffice.

by LollaaNoona

So you entice us with ads everywhere, sms and messages to install the app and enjoy special offers and discounts... but what’s the use of the apo if I can’t even place an order??? It’s not a fun time pass to waste hours of my day loading a cart, then when trying to check out days error cannot place your order now try again later. Called your customer service 3 times didn’t even bother to use my email ID to log into account and see what’s the problem, all they kept saying is please uninstall and reinstall app because it’s working fine with all clients. Well guess what, it is NOT WORKING with me nor with others, I let my sistet try order from her account same problem. Actually this can be considered anti-marketing for you, made me totally hate all Carrefour whethet online or real locations shopping, I don’t think I’d use it again will shop other places more expensive but more convenient too

by Adriana04

I did not expect such a bad app from such a large supermarket chain. But it doesn’t even work. First, I’ve been trying to place an order several times and all I get is that it was unsuccessful without telling me why. What’s the point of this app if you can’t order groceries? Second, when I try to redeem my points, all of them are gone even though my order is not placed. And I have to wait for some time before I can try again. Then late in the evening I am getting multiple texts about my points being redeemed. Why would you bother people with notifications about that? And there is no way to opt out. Also when I find an item I want to buy and click add to bag, it may or may not end up there. It’s a guessing game. I’ve never seen anything like it. And other reviews are right, so many products you can actually find in stores are not even listed here.