Heads Up! Reviews

Heads Up Reviews

Published by on 2026-05-01

🏷️ About: It's the game The New York Times called a "Sensation!" and Cosmopolitan raved “Your existence is dull and meaningless without this life-changing app!” Get ready for endless fun with Heads Up!, the exhilarating charades-style party game that's taking the world by storm. Guess the words on the screen as your friends and family shout out clues.


Is Heads Up Safe to Use?

We Investigate the app owner's website (Ellentube.com), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🤬 Negative experience
66.2%

😎 Positive experience
33.8%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 282,060 combined software reviews.

Is Heads Up Safe?
Heads Up! appears generally safe, but use with caution.
33.8/100

  Safety Analysis »»

Is Heads Up Legit?
Heads Up! appears legitimate, though exercise caution.
33.8/100



Read 20 Customer Service Reviews 😠💢

4.8 out of 5
Customer Service, or lack there of and deck problems

I used to love this game. It was a weekly game night activity with my family. However, one day, HeadsUp would not even open before it crashed. So, as many people do when troubleshooting, I deleted and again downloaded HeadsUp . When downloading, it gave me the ‘family download’ message, and being the only option, I of course used it. When I opened the new app, I could not restore purchases because I “do not own HeadsUp .” I have tried everything I could, and having done so, I did what HeadsUp said and contacted them about the error. I have emailed probably around six times with no response in about a month. I have purchased 9 decks, some on one account and some from the phone I am trying to get them back on. I understand that they don’t family share, which is kind of dumb but not the issue. The issue is I spent money on decks to get on my phone. I cannot get them back and the “customer service” won’t even respond. I just want my decks back. I spent money on them and I am VERY disappointed in HeadsUp service department because they are NOT doing their job. IF YOU HAVE FAMILY SHARING DO NOT BUY DECKS OR YOU WILL LOSE YOUR MONEY

Misleading and Unusable Without Additional Purchases

I bought HeadsUp because I enjoyed the game a few years ago when it was free, and I expected the same experience. However, after downloading it, I was met with a launch page that essentially forces you to pay $20 for a card pack bundle. There are no other buttons or options to bypass this page, making HeadsUp completely unusable unless you pay more.

I’m very disappointed that I paid for an app only to find it locked behind an additional paywall. This feels deceptive, especially since there was no clear warning about this before purchase. After reading other reviews, it’s clear I’m not alone in feeling scammed.

I strongly recommend avoiding HeadsUp unless the developers address these practices and provide transparency about what users are actually paying for.

No features/customization. Constant annoying pop-ups!

The expectation when you buy a paid app is that you're *not* going to be inundated with a million little pop ups expecting you accidentally click/spend more money. the core gameplay is fun and I don't mind that they add different pop culture references behind paid additional "decks", but the 60 second rounds are far too short and there's no way to lengthen them. Worse yet, between every 60 second round is an ad that takes up most of the screen estate trying to sucker you into buying paid features. Very sorry state for the game to be in when you spend more time trying to click through the menus than actually playing the game. Don't recommend it all.

Love this game BUT…

Absolutely love this game! My wife and I often play while waiting for take out, or when we don’t want to stare at the tv anymore and it’s AWESOME for family get together as! However, HeadsUp randomly deletes certain categories even if you paid to unlock all the categories. More annoying than that, it used to give you a brief synopsis of the category you were interested in when you tapped it, and it gave you the “rules” of that particular category plus an extra tip to make it more challenging if you wanted to. Now it just takes you straight to the category. No rules, no suggestion. I hope they fix this glitch soon. Otherwise, fantastic game!

Bait and switch

I’ve played this game on a few other friends phones and absolutely love it, so I decided it was time that I give it a download. After I paid the $.99, I was prompted that they were offering a sale on some of their other packs to play for $20. It was over a $100 value for just 20 bucks so I thought I was snagging a great deal! After I purchased the limited time offer, I was promptly notified that I had been charged $45 dollars instead of the 20 that I thought I was spending. After fuming about that for a few minutes, I still decided to play a few rounds so I booted up the game and selected a category only to get stuck on the “place on forehead” screen. I don’t know if either of these instances were possible bugs or glitches, but I’m very very displeased with how my experience has been thus far with Heads Up.

It’s ok... 😐😕

This game costs a dollar sure but is it really worth it? The answer is NO. Ok I’ll admit it’s kind of fun but this game constantly crashes. Also coming back to how the game costs one dollar, the facts are that it only gives a few decks I’ve seen more on ripoff versions for FREE. And if you want more decks you’ve got to pay 20 bucks in 15 minutes or else it costs a whopping 100$!! But anyways if you’re looking to buy a fun family game or a game that you can play with friends, keep searching.

Oh yeah one more thing. If your a developer and you’ve took the time time read this far thank you, and also about the constant crashing, this happens when I have my WiFi on and when I have my data on my phone on. Just saying, in case you want to fix this issue. (And I’ll change the rating to 5 star if that happens ;) .)

Need to fix some bugs.

Well before I get into the bugs I just want to say this game isn’t expensive to waste on my whole family likes it. Me and my sister were bored in quarantine and we want to play a game but all of my board/card games are boring, so I said “ do you want to play heads up?” She insists. I purchased it anyways. We kept playing it and really love it.

About the bugs, are very annoying. First of all, when I open a deck and press play instead of saying “ Put on your fore head” but it just flip over, Second of all the screen sometimes went blue and it is stuck there, Third of all after a deck the camera froze. All of the bugs can be
only fix if I restart my phone 2 or 3 times. It is really annoying, I was hoping if you could fix it give me some advice.

Great game, but the more you spend, the less it works

I love this game and have bought all the decks. I greatly regret buying them, though. The more you buy, the less the game works. I can’t really even access most of the decks I’ve purchased because the game freezes or crashes as I attempt to scroll down. Also, every time you buy deck packages, it comes with a lot of build-your-own decks. That’s fine, but the problem is you have to scroll through dozens and dozens of blank decks to get to the decks you’ve paid for. There is no way to rearrange, prioritize, or delete decks. There is also no way to contact support to tell them of these issues or ask for a refund, since the game doesn’t work.

I have no idea what to put for the title so here’s this

The reason I’m writing this review is because I would like to state an issue that I’ve found with HeadsUp. I have noticed that the cards for the same packs keep repeating in the same order and I’ve found HeadsUp hard to enjoy because of this. I try to play to pass time and this issue is making me feel like I’m forced to spend money on different packs to have different options for the cards. If you could please add more cards to use with the packs that’d be great. I would definitely update my rating and my review if you were able to fix this. HeadsUp has great potential and is very fun to play in my opinion, and I’d totally understand if you aren’t able to fix this issue for some reason, but I’d totally appreciate if you did. Thanks for reading my review, and I’m sorry if I wasted your time and for the tough criticism.

Suggestions

I do LOVE HeadsUp/game. I have bought every single pack they have an we play it every time my family gathers. But I do have suggestions.

Owning all of the packs actually makes it really difficult to find specific packs that people like to play, I think it would be a really great thing if they could add a search function.

Additionally, maybe they could add different timer options so that perhaps the round could be 2 minutes instead of just 1. Some of the packs are hard to do quickly. For example, some of the music packs require you to read large sentences and the. You have to think about what song it is and THEN you can give clues and for those categories it would be more fun to have more time.

Hide Decks?

Heads Up is a very fun game, and very convenient for times when an opportunity for a group game arise without having card/board games around. For myself personally, it is frequently used with my youth group — my students love it, and it’s easy to put together when we need an extra game or a plan falls through. It’s been so great that I bought the bundle of all the decks!

Therein lies my request: it would be great to be able to hide decks in a submenu or, even better, to make collections of decks! The “adult supervision” decks and the “bottoms up” deck are great examples of decks that I’d like to hide or exclude from a collection, as well as a few others. Personally I will never play them, so it would be nice if I could hide them from the main list or make collections that exclude them.

Disappearing decks and the purple question mark?

I LOVE LOVE LOOOVE HeadsUp! I have bought all the extra decks they have offered and tried to get all the free ones when they are offering them. Unfortunately this last time when I was trying to get the free Summertime by Halo Top deck it was not working and then it disappeared :( Also there is a deck that showed up one day that is purple with a yellow question mark. When I select that deck it freezes my app to where I have to completely quit out of HeadsUp and reload it to make it work again. I’m just wondering if anyone else is dealing with the same issue? I LOVE this game with all my heart and my goal is to own all of the decks! The only reason why I did not give HeadsUp 5 stars is because of the disappearing decks. It makes me very sad when I miss out on a deck. 😭 Other then that, I highly recommend HeadsUp because I doubt the missing decks doesn’t bother anyone else besides myself.

Great game, but......

After playing it for two nights straight with the same people, we’ve been through all the free decks and can easily give clues to achieve correct guesses. Gets boring quickly. Now of course, there are lots of other decks that can be purchased, but for .99¢ each and with no option to just purchase all decks for a “discounted” rate, I don’t think we’ll be playing for much longer unless something changes. Don’t get me wrong, we had lots of fun the first night, but come on. Had to purchase HeadsUp and now I’m supposed to purchase each add-on as well. Sorry Ellen. Im not that rich. Wanna help us out?

Lots of laugh

I love this game and its very addictive.i am a social worker in the foster care field and to alleviate our day my colleagues and I spend our lunch time playing this game. This definitely gives us a good laugh after stressful events. My only issue with app is that on my iPad once "it's times up" it automatically kicks me off the game which is very annoying. I have been using my iPhone but the iPad is better for the amount of people that are playing. Another issue the purchases don't sync the same in me iPad or iPhone don't know why. I hope this issue can be fixed. Other than that its an amazing game.

Option to extend time?

First off, really like the game. Though I would appreciate if I could extend the timer on these games. Rather than the default 60 seconds per round, maybe give us the option of 90 seconds or 120 seconds per round, something we can choose ourselves. Many of my friends choose other games similar to HeadsUp because it gives them that option. I like this game, especially the recording feature. But with the options of adjusting for time, that would make it loads better. Just a thought.

This rev is messed up!

Love the new Holiday & Cat decks, but you can no longer see descriptions or rules of the decks (ex. In one, you are only supposed to give accents or dialect phrases, not descriptive words). Also got black screens several times and had to entirely close HeadsUp to fix. In terms of enhancements, I’d like to be able to turn off music and beats during deck selection (annoying) and during the game (distracts when deck involves songs), and have adjustable time (current limit is a little too short—person in just getting rolling when it ends).

Don’t waist time...GET THIS APP NOW 😃😃😃😃

Ok so every Thursday me and my family (just my mom and brothers and sister) I said we should play sherades but then I thought of heads up! We played for 30 minutes we didn’t have a lot of time left, and we laughed SO HARD! We laughed so hard we stared laughing crying!! 😂😂 and one of them my brother said “poo?” XD I could not stop laughing!! , one thing that we look at is the packs , they cost money but my mom bought all of them cause she wanted us to have fun, if you don’t wanna waist your money, just use the top ones. Over all this is our family night game so I recommen HeadsUp so get it free!!!

LOVE THE CRAP OUT OF IT but I have one suggestion!

I’ll start by saying my spouse and I LIVE (went to type love, autocorrected to live, that also works, I’m going with it) this game, and we were super stoked to have the 90 second time limit! My suggestion would be to have the option to have a longer time limit...I’m absolutely certain that a chunk of your users smoke marijuana (legally, of course.....😑), and to be honest, the longer time limit is pretty darn necessary. I (I mean they...) would probably pay for it in an in app purchase, $1.99 sounds pretty good, just sayin’

Best way to spend $1.00 ever!

Me and my family are constantly bored and can never find a game we all agree on. Whenever we introduced something into the house one person always says something negative about it and we end up abandoning it. Yesterday when I purchased this game, I had to entice the whole family to even get together to play this game. When I finally succeed in doing so we tried out the accent card list and we immediately all agreed this was the best game ever! This game really brought our family together after 3 years of complete utter boredom! Thank you! I really recommend getting the game, it’s not only good for family but it’s also a great game to play with freinds!

Used to love this game but the app never works

This is the best game, but HeadsUp hasn’t worked for months and I do every update they provide. Some of their updates even list out the exact problems I’m seeing and they say that latest update is supposed to fix the problem, so I’m obviously not the only one having the issues. But the updates never fix it and actually have made it worse over time. Wish I could play this game again!



Is Heads Up Safe? 🙏

Heads Up! appears generally safe, but use with caution. JustUseApp Safety Score for Heads Up is 33.8/100.
This assessment is based on our NLP analysis of 282,060 user reviews. Combined with the app store average rating of 4.8/5.


Is Heads Up Legit? 💯

Heads Up! appears legitimate, though exercise caution. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Heads Up is 33.8/100 .
This conclusion is based on analysis of 282,060 user reviews.




How was your experience with Heads Up!? Post a Review




Features

Get ready for endless fun with Heads Up!, the exhilarating charades-style party game that's taking the world by storm.

With diverse categories ranging from Celebrities to Movies and Hilarious Accents, Heads Up! guarantees hours of laughter for everyone involved.

Guess the words on the screen as your friends and family shout out clues.

- Enjoy group play with friends, team, or even hundreds of players simultaneously.

Tilt down for correct answers and up to pass on challenging words.