Abu Dhabi Taxi Reviews

The problem is that Abu Dhabi banned Uber and Careem, thinking they can come up with an app of their own. It’s their right to do so; however, they should deliver by educating the drivers and if need be giving them smart phones. Everytime you require a taxi, you have to give directions. It’s a headache!

AbuDhabiTaxi will have me agree to terms and conditions in English but then I cannot select English as an option- it works if I switch to Arabic but then I cannot switch it back. When I force quit AbuDhabiTaxi from the screen to choose between English and Arabic it doesn't load again.

When a pre-booking for the airport is made, is it reasonable for the conditions to state that the booking is not confirmed and depends on the availability of taxis, with the company disclaiming any responsibility? When a booking is confirmed by the customer, it should be confirmed by the company. The taxi policies in Abu Dhabi need to be revised.

The map does not work very well, and canceling doesn’t always work. Often times I will cancel a ride and it will not go through. This makes it even harder considering microphone on my phone is broken so I cannot call to cancel.

So awful service I have never received in my life.
You could not rate the service of AbuDhabiTaxi or the service of the taxi itself with plus rate .
I’m giving it -10.

AbuDhabiTaxi regularly says it can’t find a taxi, but then books one anyway, after I found another ride. It also doesn’t tell the driver of cancelations. Several times I have had a cancelled taxi arrive at the same time my Careem arrives with a confused driver.

AbuDhabiTaxi is useless you gotta be only in city center for it to work. Other side of the Abu Dhabi region it always hangs and starts to give you errors.
1 out of 100 times I was able to book a taxi.

payment doesn’t work, well I carry cash. Now driver doesn’t have change of 50aed.

Overall taxi service is bad and they made an application to Match the service. Well done

Why can’t you allow registering with other phone numbers from all around the world? United Arab Emirates trying to do anything to attract more tourist and only number I can use is UAE. This is absolutely wrong I cannot register even with my Saudi Arabian phone number. I need to order Taxi for my wife and baby to go from the airport to zoo and back and this is impossible. Your phone numbers are not working as well …. unbelievable

Driver does not know my location many times even when I call and give directions. I had to call multiple taxis and ended up being late. All drivers don’t use WhatsApp so sending location does not work.

Please repair AbuDhabiTaxi , since last month it does not work on Iphone ios 18

I have never had issues with AbuDhabiTaxi. But recently, for 4 consecutive days whenever trying to make a booking, I get the notification that “there are no taxis in my area, or my booking was unsuccessful, I should try again” I tried ti book again, and said the same thing
After 10 minutes two taxi drivers were calling me yo let me know they were waiting outside. Now when I walk out I don’t know which taxi to take and the drivers are fighting.!
Can you sort this issue out.

Why have a pick up pin and drop pin if driver is not trained to use it ? Wasted time waiting and directing driver for both pick up and drop.

While AbuDhabiTaxi does successfully pair riders with drivers, the location tool doesn’t seem to function well. Each time I use AbuDhabiTaxi , I need to call the driver to give accurate directions because AbuDhabiTaxi also doesn’t provide them with a clear pick-up point. The map picture isn’t very clear, and the live location of the driver takes longer than other car-hailing apps to update.

My travel partner was unable to cancel rides after booking.

After AbuDhabiTaxi tells me there isnt any taxis nearby, I cant try to order a taxi a second time even when i can see taxis in the applications map it keeps stating that no taxis are available nearby.

Please make sure the drivers have AbuDhabiTaxi and follow the location and not call to know the address

Most of the time this is a great app. Very easy to use and convenient. The major issue is that the payment part of AbuDhabiTaxi goes down too often. If it’s down you have to have cash and the drivers don’t always have change. Especially first thing in the morning.

Over all its ok but needs some improvement like map.

Thank u overall i tryed multiple trips mist wad excellent

Amazing service. I’m using it every day. Lovely.

One of the Best apps in UAE I have come across. 👍🏻