Planner 5D app not working? crashes or has problems?

Planner 5D Status

Published by Planner5D, UAB on 2024-05-18

Create your dream home now! Create detailed 2D & 3D floor plans, browse a 6400+
item catalog, and create photo-realistic images of your projects. Join a
community of 74 623 099 amateur designers.

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problems reported in the last 24 hours

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Most reported problems

Reported Issues: 5 Comments

By Brane 9 months ago

Hello, Today i can not open web 5 d planner from compurer and also from ipad. Is there any problem with you server to acess to the softweare? Thank you and best regards, Brane

By Carrie Pearson 1 year ago

Planner 5d is crashing and when I try to use 3d I get the message 'error loading'. I tried the method on fixing it but it's not working. How do I fix it

By Wendy Anne Mills 2 years ago

KEEPS CRASHING

By Komal 2 years ago

Just one project is showing up in all 6 i have made.

By ArnieK1313 2 years ago

can't drag and drop items

Common dislikes about Planner 5D app

- Room lengths not lining up to one another quite right

- Doors auto locking on a wall that makes them impossible to stick to short walls

- Inability to customize the height of different rooms in the multi level views without the whole level above being elevated creating a gap in the floors

- App crashing and lagging

- Have to pay a subscription fee to have everything available to use

Have a Problem with Planner 5D: Room, House Design? Report Issue

Common Planner 5D Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Planner 5D app on iOS and Android devices. Solve all Planner 5D app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Planner 5D iPhone Issues and Solutions

Planner 5D iOS app crashes, not working, errors
Planner 5D iOS app network issues
Planner 5D on iOS has black/white screen

Planner 5D Android App Issues and Solutions

Planner 5D has errors/crashing/not working
Planner 5D server network connectivity issues
Planner 5D has black screen

Planner 5D iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Planner 5D app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Planner 5D app crashes or not working on Iphone (iOS):

Close and restart the Planner 5D app on iPhone
Update Planner 5D app to the Latest Version for iOS
Uninstall and reinstall Planner 5D iPhone app
Update your iPhone to the latest iOS version

Fix Planner 5D on iPhone unable to connect to server/internet connection issues::

To resolve Planner 5D network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Planner 5D black/white screen (blank screen) on iPhone:

Follow the Planner 5D iOS app troubleshooting guide Here →

Planner 5D Android App Issues and Solutions

Fix Planner 5D not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Planner 5D app issues:

Force Stop the Planner 5D App
1. On android, goto "Settings" » click Planner 5D app. » click "Force Stop".

Update Planner 5D to the latest version on PlayStore

Clear Planner 5D App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Planner 5D app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Planner 5D.

Fix Planner 5D unable to contact server/ Planner 5D internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Planner 5D » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Planner 5D » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Planner 5D on android.

Solve Planner 5D black/white screens issue on Android:

Follow the Planner 5D android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Planner5D, UAB, developers of Planner 5D.

Verified email

Contact e-Mail: [email protected]

100% Contact Match

Developer: Planner 5D

E-Mail: [email protected]

Website: Visit Planner 5D Website

About this app

Create detailed 2D & 3D floor plans, browse a 6400+ item catalog, and create photo-realistic images of your projects. • CREATE a digital copy of your home with a camera (yes! ). • Then, EDIT it using drag and drop in any way you want and see of you like your idea of pink(? Planner 5D can be used without an active subscription with a limited interior design catalog and without an ability to customize furniture. Payment for your subscriptions will be charged to your credit card through your iTunes account at confirmation of purchase. Subscriptions will automatically renew unless auto-renew is turned off no later than 24 hours before the end of the current subscription period. Or send a message to our support team by tapping on the button "Report a Problem" in the profile screen. Premium features can be enabled with a Monthly subscription for $9. 99 or Yearly subscription for $59. Create your dream home now! Subscriptions and auto-renewal can be managed/turned-off at the iTunes account settings.