Contact 扇贝阅读 英语阅读 全球热文英文原版书轻松读 Support
Company Name: Nanjing Beiwan Information & Tech Ltd.
About: 扇贝阅读，为你推送原汁原味的英语短文和原著，它不只是一个“学英语”的APP，更是一个帮你开始“用英语学”的APP。 【英文原著】 人气套装：哈利·波特双语全套、牛津通识双语读本、有声书虫双语套装、福尔摩斯…… 人文社科：宇宙简史、乌合之众、精神分析引论、人类的故事…… 经典名著：小王子、月亮与六便�.
扇贝阅读 英语阅读 全球热文英文原版书轻松读 Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email
Contact e-Mail: [email protected]
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http://www.shanbay.com/help/about/privacy
3 Most reported problems 😔💔
Frustrating mechanics
by Baba_is_me
Shanbei needs to either remove or improve the minimum time requirement on each article.
I’m quite sick of being scolded for “reading too fast” every time I’m done reading something.
Additionally, time is tracked per session, and the total time spent on reading an article is not tracked anywhere. So if you somehow forget to mark a chapter to “done” before moving to the next one, you’re forced to read the previous chapter again before marking it as done, which is super irritating and time-consuming.
The devs really need to change the underlying logic to track reading time across sessions. It makes no sense otherwise.
Worst company yet
by Qplane
They don't follow the rules, they don't admit their mistakes, and they ignore user feedback. This company's philosophy is not worth owning and trusting
他们不遵守规则，不承认自己的错误以及忽视用户的反馈，一直在不断的用话术躲避很容易解决的问题。这家公司的理念不值得被拥有和信赖。
洗脑文章
by Rexbaibai
洗脑文章
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