I am using this for a call center. It was daring to try to do this with iPads and the guys in charge were hesitant to let me try it.
No regrets! After trying four or five different apps, I found this one on Google. The autodialer feature is what I was after.
A week into it, we really needed a way to export the data we were collecting…
I emailed support, and they got right back to me. In under three weeks they pushed the update and added a solid feature to do exactly what we talked about.
Since we're using iPads, which don't have the native ability to call out, the Skype dialer has come in handy. We have a dialer feature in FileMaker that works- sometimes. I haven't had any issues with this.
They also let you organize different "campaigns," where you can separate your contacts/ leads. I had too get a little app for the Mac that help me to create a bunch of different groups for each caller, but once I and that, put the files in dropbox and imported them, we were moving again.
If anyone has questions or needs help, I would definitely contact support!!!!
Thanks guys!
And, cheers fellow Apple Fans!